Note: The job is a remote job and is open to candidates in USA. Blue Mantis is experiencing rapid growth and is seeking experienced Fin Ops Consultants to join their team. The role involves providing FinOps services as a cloud customer success manager, ensuring a positive customer experience and maintaining best practices in cloud billing and utilization.
Responsibilities
- Conduct customer business reviews that are focused on cloud utilization and identifying and sharing cost optimization opportunities
- Build and maintain a trusted advisor relationship with our customers
- Maintain comprehensive documentation of checklists, procedures, processes, and policies to support compliant and best-practice deployment and utilization of cloud resources
- Define, measure and monitor KPIs and SLAs that lead to high customer satisfaction
- Own the post-sales relationship
Skills
- Either possess or be willing to obtain FinOps Practitioner Certification
- BS Degree in Business or a Technology related field; graduate degree appreciated
- Experience optimizing workflows and implementing process improvement
- Technical and business problem-solving skills and judgement
- Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels
- Ability to prioritize and manage competing demands
- Experience working with Clients on business solutions
- Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn
- Either possess one year of prior experience in the AWS Management Console and Azure Portal or similar Cloud Portals or be willing to learn
Company Overview
Blue Mantis is a security-first, IT solutions and services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. It was founded in 1992, and is headquartered in Kittery, Maine, USA, with a workforce of 201-500 employees. Its website is http://www.greenpages.com.Company H1B Sponsorship
Blue Mantis has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.