[Remote] Coordinator, Clinical Data Services

Note: The job is a remote job and is open to candidates in USA. McKesson is an impact-driven, Fortune 10 company focused on healthcare accessibility and affordability. The Coordinator, Clinical Data Services will coordinate and support chart abstraction and eCRF/EDC operations across research studies, ensuring accurate study tracking, timely reporting, and compliance with documentation requirements.

Responsibilities

• Coordinate chart abstraction activities from initiation through closeout, including scheduling and assignment support
• Maintain study tracking and updates in the CRM platform
• Produce operational reporting (status updates, meeting minutes, action-item tracking) for chart abstraction projects
• Support study operations: create patient lists, coordinate EHR/read-only access, and generate compliance reports
• Coordinate eCRF development/maintenance and support standardized template development across projects
• Improve and document EDC/eCRF processes that increase efficiency of chart abstraction workflows
• Develop real-time KPI dashboards and metrics reports (chart abstractor performance and workflow quality/QC) to support operational improvement and re-education needs
• Support onboarding of new vendors/employees/sites and manage related system/site access (assignment and deactivation)
• Collaborate with software vendors to support platform readiness (e.g., evaluate platform updates/stack releases; support UAT of templates and study-specific mapping files as applicable)
• Create and disseminate process documentation (including user guides/troubleshooting materials where needed)
• Comply with HIPAA and patient confidentiality requirements in all activities

Skills

• Degree or equivalent and typically requires 2+ years of relevant experience
• 4 year degree in Healthcare or Life Sciences
• Typically requires 2+ years health care experience; preference is for experience in oncology and/or clinical research
• Experience in clinical data management and eCRF software (OpenClinica, RAVE, etc.)
• Excellent organizational, written and communication skills
• A good working knowledge of clinical and scientific terminology used within a biopharmaceutical setting
• Strong planning, organization, and cross-team coordination for multi-study execution
• Working knowledge of clinical data collection and unstructured data nuance
• Ability to produce clear operational documentation and stakeholder-ready reporting
• Adaptability to take on operational support duties as needed
• Advanced knowledge of MS Excel, Word, PowerPoint, and Access
• Experience creating databases and eCRFs, data entry and eCRF data review within a biotech, pharmaceutical or Clinical Research Organization environment a plus
• Comply with HIPAA and patient confidentiality requirements in all activities

Benefits

• Competitive compensation package at McKesson as part of our Total Rewards
• Other compensation, such as an annual bonus or long-term incentive opportunities may be offered

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