Note: The job is a remote job and is open to candidates in USA. Redis is a company that built a product running fast applications used worldwide. They are seeking a Customer Marketing Manager to design and scale a customer marketing engine that emphasizes customer success and enhances Redis’ value proposition.
Responsibilities
- Own and maintain the master database of customer references, including referenceability status, preferences, engagement history, and measurable business outcomes
- Build and scale a high-impact customer content library, including case studies, executive-ready presentations, video testimonials, and other sales-enablement assets
- Expand the size, diversity, and strategic value of Redis’ customer reference base; drive measurable engagement across marketing and field programs
- Increase the presence and diversity of customer advocates across internal and external conferences, product launches, analyst engagements, and media opportunities
- Partner closely with sales leadership, enablement, product management, customer success, and marketing to execute coordinated, cross-functional initiatives
- Identify and deeply understand key customer personas, their business priorities, and their technical challenges; clearly articulate Redis’ differentiated value
Skills
- 3+ years of customer marketing experience in B2B SaaS
- Proven ability to lead cross-functional initiatives from concept through execution with measurable outcomes
- Strong business writing and communication skills; ability to translate complex technical solutions into clear, compelling narratives
- Experience producing customer stories and video assets, managing Salesforce reporting, and maintaining stakeholder visibility on program progress
- Executive presence and comfort engaging stakeholders from individual contributors to C-level leaders
- High ownership mindset and ability to operate effectively in a fast-paced, high-growth environment
- Background in IT infrastructure, data platforms, or developer-focused technology strongly preferred
Benefits
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and commuter benefits
- Frequent team celebrations and recreation events
- Home internet & phone stipend
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
- 401(k)
- Unlimited time off
- Learning and development opportunities
- Comprehensive health and wellness benefits
- Discretionary bonuses
- Stock options
- Commuter benefits based on location
- Commission plan
Company Overview