Note: The job is a remote job and is open to candidates in USA. Traveling with Michaila is seeking a reliable and detail-oriented Customer Support Coordinator to assist with client communication and coordinate service requests. This fully remote role involves responding to inquiries, ensuring efficient handling of requests, and maintaining accurate records to deliver a positive client experience.
Responsibilities
- Respond to client inquiries and provide timely, professional support
- Coordinate service requests, scheduling, and confirmations
- Gather and organize client information to ensure accuracy
- Track requests and follow up on outstanding items
- Maintain accurate records within internal systems and digital tools
- Communicate updates clearly to ensure clients remain informed
Skills
- Strong communication and customer service skills
- Excellent organizational and time-management abilities
- Detail-oriented with strong follow-through
- Comfortable using online systems and digital tools
- Ability to work independently in a remote environment
- Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions
- Customer service, administrative, or coordination experience is helpful but not required
Benefits
- 100% remote work environment
- Structured training and ongoing support provided
- Opportunity to develop coordination and client service skills
- Supportive team environment with growth opportunities
Company Overview