Note: The job is a remote job and is open to candidates in USA. Crawford & Company is a global leader in claims management, and they are seeking a Desk Adjuster Level 1 to join their team. The role involves investigating, evaluating, negotiating, and settling commercial claims, ensuring accurate reporting and maintaining client relations.
Responsibilities
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting and presentation of files
- Evaluates coverage, liability and quantum
- Maintenance of accurate billing, and time and expense records
- Negotiates, settles and finalizes claims
- Work with managers to maintain client relations
Skills
- Minimum of 1 year of technical experience in an insurance claims environment
- Working towards full Independent Adjusting License and CIP Designation
- Maintain an active licence in home jurisdiction
- Pursue licences in other provincial jurisdictions based on eligibility
- Ability to conduct telephone investigations, evaluate, negotiate and settle
- Proficient in maintaining accurate and detailed activity, transaction and reserve records
- Advanced computer skills including Office 365 and Windows 10
- Excellent communication skills
- Must be a team player with a strong commitment to quality and customer service
- Ability to manage multiple priorities
- Strong analytical and mathematical ability
- AMF personal and/or commercial license would be an asset
- Multiple CIP courses would be considered an asset
- Post-secondary education in an insurance related field is an asset
- Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
- French/English Bilingualism would be considered an asset
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Company Overview
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. It was founded in 1941, and is headquartered in Peachtree Corners, Georgia, US, with a workforce of 10001+ employees. Its website is https://www.crawco.com.