Note: The job is a remote job and is open to candidates in USA. The Experience Design Studio is a unique design and technology agency focused on creating impactful digital experiences for bold brands. They are seeking a mid-level Digital Project Manager who will oversee the delivery of complex digital marketing and web projects, ensuring smooth project execution and collaboration with various stakeholders.
Responsibilities
- Oversee and manage entire digital presence for clients (e.g. website management, intranet, banner ads, landing pages, paid media campaigns, email campaigns, print flyers, social media, SEO/SEM, etc.)
- Proactively troubleshoot, resolve roadblocks, and keep projects moving smoothly—no babysitting needed
- Translate client goals into actionable plans with clarity, speed, and an instinct for where AI and automation can do the heavy lifting
- Monitor scope, budget, timelines, and interdependencies—always with an eye on outcomes
- Prepare and provide accurate status to internal teams and clients, including updates on delivery of campaigns, and identifying/communicating/resolving issues in a timely manner
- Effectively guide, coach, and mentor peer digital producers to grow their skills and meet project objectives
- Drive and track interdependencies across digital platforms, work streams, communicate status and assist with maintaining team metrics
- Facilitate negotiations between stakeholders around scope and priority
- Jump in where needed across tasks—from resourcing and QA to documentation and optimization, and using AI to accelerate any of the above
- Be a self-starter. As a resourceful and resilient self-starter, you'll thrive in a fast-paced environment where initiative and innovation are required
- Use AI tools to compress production cycles—drafting status reports, briefs, QA checklists, and first-pass content—so the team spends its time on judgment, not busywork
- Build and refine repeatable workflows (prompts, templates, automations) that scale how the team delivers across clients, rather than reinventing each project from scratch
Skills
- 3-5 years of experience in digital production or project management within an agency or fast-paced environment
- Strong cross-functional understanding of digital marketing, web development/design, SEO, paid media, and analytics
- Experience managing multi-channel campaigns and web projects with high visibility and measurable results
- Demonstrated ability to lead delivery while contributing directly to execution when needed
- Experience working with multiple clients and stakeholder groups
- Strong grasp of PM tools and techniques (we use Asana and lean heavily on AI to augment how we work), but your thinking goes far beyond checklists
- Bachelor's degree
- Exceptional organizational, collaboration and communication skills
- Excellent attention to detail with the ability to work well under pressure
- Outstanding communication and interpersonal skills
- Patience and self-awareness. Sometimes projects can be challenging, and the right mindset, attitude and collaboration skills are key
- Must be able to manage multiple projects simultaneously
- Hands-on experience using AI tools (e.g., Claude, ChatGPT) in real production work—not just experimentation. You can show how AI has made your output faster or better
- Experience in healthcare supporting clients and brands across pharma and bio-tech
- Experience working in small, nimble agencies
- Experience working on lead-gen/growth marketing initiatives is a plus - primarily SEM and SEO
- Experience designing AI-assisted workflows or automations (prompt libraries, integrations, agentic tooling)
Benefits
- A respectful and inclusive culture that fosters work-life balance, teamwork and employee morale
- Fully Remote
- Full health benefits with 50% company coverage
- Up to 6 weeks of total PTO between vacation/flex/sick/mental health days and holidays
- Up to 6 weeks of fully paid maternity and paternity leave
- 5 week sabbatical every 5 years of service
- 401k w/ up to 4% match
- Yearly performance-based bonus
- Weekly paid Door Dash lunch
- Yearly $300 home-office allowance
- Mac Laptop
- Employee Referral Bonuses
Company Overview
XDS is a customer experience agency that offers marketing and analytics services. It was founded in 2017, and is headquartered in Ambler, Pennsylvania, USA, with a workforce of 11-50 employees. Its website is https://madebyxds.com.