Note: The job is a remote job and is open to candidates in USA. Med Tech Solutions is a company specializing in healthcare technology, seeking an eClinicalWorks Clinical EHR Trainer. The role involves delivering training and consulting services to healthcare organizations, optimizing their EHR usage, and enhancing clinical workflows.
Responsibilities
- Deliver remote and onsite eClinicalWorks training for providers, clinical staff, administrative users, and leadership teams
- Conduct workflow discovery sessions and assess current-state clinical operations
- Develop recommendations for workflow improvements and EHR optimization
- Configure and support templates, order sets, structured data, alerts, and clinical documentation workflows
- Facilitate training sessions and optimization workshops
- Create training materials, quick reference guides, and workflow documentation
- Support EHR implementations, upgrades, go-lives, and post-go-live optimization efforts
- Assist clients with adoption of new eCW functionality and best practices
- Collaborate with project managers, consultants, and technical teams to ensure project success
- Build strong client relationships through exceptional customer service and subject matter expertise
- Document consulting activities, findings, recommendations, and project deliverables
Skills
- Extensive knowledge of eClinicalWorks
- Strong understanding of ambulatory clinical workflows
- Experience training providers, nurses, medical assistants, and front-office staff
- Knowledge of clinical documentation, orders, labs, referrals, and patient intake workflows
- Experience conducting workflow analysis and optimization
- Strong presentation and facilitation skills
- Excellent written and verbal communication skills
- Ability to manage multiple projects and priorities
- Experience creating training materials and documentation
- Strong customer service and relationship management skills
- 3 years of eClinicalWorks experience required
- EClinicalWorks EMR Certification
- Experience with EHR implementations and go-live support
- FQHC and Community Health Center experience
- Quality reporting, Clinical Quality Measures (CQMs), UDS, or value-based care experience
- Knowledge of healow products and patient engagement tools
- Experience with workflow redesign and change management
- Familiarity with Epic, NextGen, athenahealth, or other ambulatory EHR platforms
- 3+ years of healthcare training, consulting, or clinical operations experience
- Experience working in physician practices, community health centers, or ambulatory healthcare settings
- Clinical background (MA, LVN, RN, Practice Management, or equivalent healthcare experience)
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Company Overview