[Remote] Employee Advocate Coordinator

Note: The job is a remote job and is open to candidates in USA. Yelp is looking for an Employee Advocate Coordinator to partner with Advocate Partners within their People Operations team. The role involves supporting team members and leaders by managing administrative tasks, assisting with employee concerns, and conducting investigations.

Responsibilities

• Partner with one or more Advocate Partners in supporting an average of 1,000+ Yelpers
• Assist with all behind-the-scenes administrative tasks in support of Advocate Partners, including handling and saving performance management documentation
• Conduct exit interviews, analyze the results, and identify trends with the Advocate Partner and/or leadership
• Manage, track, and complete unemployment claims, including representing the organization in unemployment hearings as needed
• Answer employee and leader questions regarding benefits resources, leaves of absence, etc. and act independently to move employees forward in the appropriate process as needed, which includes partnering with the relevant team(s)
• Support Advocate Partners in conducting internal team member investigations typically by taking notes, documenting the case in our case management system, and asking questions
• Represent the Advocate Partner team in separation meetings as needed
• Act as an out of office cover for Advocate Partners as needed
• You will complete other duties as assigned

Skills

• You have a Bachelor's degree or equivalent experience in Business Administration, Human Resources, or another relevant field
• You are hungry to continue learning and growing in your career
• You have the ability to remain professional under pressure
• You have the ability to effectively work independently and identify when to engage additional resources or escalate as necessary
• You have a demonstrated ability to set priorities, manage multiple responsibilities, and deliver against deadlines
• You have excellent verbal, written, and presentation communication skills
• You hold impeccable discretion when handling sensitive and confidential information

Benefits

• Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
• 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan

Company Overview