Note: The job is a remote job and is open to candidates in USA. Racette Consulting is a virtual-first company that values its employees and fosters a collaborative environment. The Engagement Manager leads client implementation and Managed Services projects, ensuring high-quality delivery while overseeing solution design and guiding technical consultants.
Responsibilities
- Consistently meets utilization targets as outlined in the Racette Compensation document
- Project Lead for new NetSuite Implementation project in the Manufacturing, Warehouse Distribution, and Retail verticals
- Willingness to grow a team of consultants as a "Team Lead"
- Identifies, defines and translates company vision and goals and turns them into new business opportunities
- Act as Client sponsor for new implementation and Managed Services projects
- Oversee the team’s client deliverables
- Provide insights and oversight for which Script type, or Workflow type to use to accomplish business requirements
- Conduct necessary market research to present and deliver on best-of-class solutions
- Provide strategic and practical solutions to client problems and present findings to client and internal teams in concise and clear manner
- Lead Cutover Plans to get customer to Go-Live state: Create Cutover Plan, document steps needed for go-live, with Dates, Assignees, Statuses, and keep team accountable to deadline
- Design end-to-end solutions, oversee the creation of Business Requirements Documents (BRDs) and work hand in hand with developers to complete, test, and deploy custom solutions to client environments
- Actively listens, captures clients feedback and solves problems that lead to designing and creating new solutions for our clients
- Mentor and collaborate with Technical Consultants to design and test custom solutions
- All other duties as assigned by the Manager
Skills
- Bachelor's Degree: Management Information Systems, Computer Science, Accounting, Finance, MBA, CPA or similar preferred
- Minimum of 4+ years with direct Netsuite Consulting experience required including configuration, implementation, consulting/administration, support, and escalations
- Experience leading a team of Consultants required
- Experience with common application integration Celigo, Boomi, Zone, NetGain, or other Partner certifications required
- Demonstrated ability to lead a team of consultants to accomplish and meet project deadlines
- Expert level implementing all core business processes in line with implementation methodology: Order to Cash, Finance and Accounting, Procure to Pay, Manufacturing, Warehouse Management, Supply Chain Management, Fixed Assets, EDI Projects, Outsourced Manufacturing
- Ability to establish new flows and connections with NSIP, Celigo, Boomi, Workato, or NetSuite Connector
- Experienced implementing/Supporting NetSuite end users in the Retail/ Warehouse Distribution / Products Industries
- Proven track record writing saved searches, reports, analytics workbooks, and configuring dashboards
- Ability to perform complex data migration projects
- Experience with subsidiary Consolidation projects
- Strong consultant mindset, with the demonstrated ability to ask clients open-ended questions and find creative solutions
- Deep intellectual curiosity
- Ability to troubleshoot complicated matters
- Professional acumen, excellent verbal and written communication skills, project management skills
- Ability to contribute to areas not directly involved with primary responsibilities
- Experience and ability to work in high-paced environments and manage multiple projects
- Ability to live by the Company Values & Culture
- Certifications: ERP Consultant, SuiteFoundation, Certified Administrator, Financial User, SuiteAnalytics certification 5 strongly preferred
Benefits
- Virtual-first (remote) company
- Flexible and collaborative environment
- Opportunity to work on exciting, impactful projects
- Gain exposure to diverse aspects of the business
- Diversity-first company
- Ability to travel is required, but not always needed every month. The maximum Consultants can expect to travel is 25%, or one week out of the month but varies based on projects.
Company Overview