Note: The job is a remote job and is open to candidates in USA. Quality Data Systems (QDS) is a family-owned cash automation company that specializes in helping financial institutions and retailers use the latest technology to automate cash handling. The Field Service Technician will travel within a 100-mile radius, installing, maintaining, and repairing cash automation equipment while building relationships with clients and providing exceptional service.
Responsibilities
- Bring live and troubleshoot ATMs, ITMs, TCRs, Currency Discriminators, and Coin machines
- Upgrade software and hardware
- Diagnose system complications and perform repairs
- Perform preventative maintenance
- Communicate effectively with QDS team members and customers
Skills
- High school diploma required; associate degree preferred
- 1+ years of experience as a field service technician preferred
- NCR Certification /OEM ATM/ITM certification a plus (Hyosung, NCR, Diebold, etc.)
- People person! Friendly and sociable with great relationship building skills – ability to create an instant rapport with customers
- Self-starter with strong work ethic and ability to work independently
- Clean and neat appearance
- Strong communication and relationship-building skills
- Ability to prioritize travel schedule and manage time effectively
- This position requires a valid driver's license and clean driving record
- Must pass background check and drug test
Benefits
- Health, dental, and vision insurance (Employee only dental and vision are free!)
- Generous PTO & Sick Time
- Chaplaincy & Employee Care
- Retirement plan with company match
- Professional development and growth opportunities
Company Overview
Founded in 1983, QDS is proud to be a family-owned cash automation company that specializes in helping financial Institutions and retailers use the latest technology to automate cash handling. It was founded in 1983, and is headquartered in Charlotte, NC, US, with a workforce of 51-200 employees. Its website is http://www.qualitydatasystems.com.