Note: The job is a remote job and is open to candidates in USA. Comcast is a Fortune 50 leader in media and technology, seeking a Talent Acquisition Operations Consultant. This role is focused on coordinating recruiting operations and improving the candidate experience by collaborating with various teams and ensuring an efficient hiring process.
Responsibilities
- Oversee an efficient and effective candidate hiring process, ensuring timely updates across all stages, including interview, offer letter and pre-employment actions
- Act as a liaison between candidates, business partners, and hiring teams to ensure clarity and alignment throughout the interview and pre-boarding process
- Promote a positive and inclusive culture, serving as a champion of the company’s mission through each candidate touchpoint
- Address complex stakeholder and candidate inquiries with innovative solutions, balancing the need for efficiency with a high-quality experience
- Maintain a deep understanding of candidate and hiring manager needs and act as a trusted advisor in all interactions
- Leverage CRM technology to facilitate communication, enhance service delivery, and resolve issues
- Evaluate current processes and propose actionable improvements by regularly assessing the effectiveness of existing workflows and make recommendations for operation and process improvements
- Ensure systems and data integrity are maintained throughout the hiring process
- Remain compliant with all regulatory and company specific requirements, ensuring accurate reporting and documentation
- Support special projects related to process optimization and candidate experience enhancements
Skills
- Proven experience delivering exceptional customer service, with the ability to identify needs, develop solutions, and meet expectations
- Outstanding attention to detail and accuracy with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Strong problem-solving skills with an emphasis on continuous improvement. Demonstrated ability to drive operational outcomes
- Excels in a team environment, bringing positive and a solution-focused attitude towards every interaction
- Ability to listen, adapt, and influence others effectively. Serve as a trusted consultant to drive positive change across processes and systems
- 2-5 Years of relevant work experience
- Bachelor's Degree
- Some combination of coursework and experience, or extensive related professional experience
Benefits
- Most sales positions are eligible for a Commission under the terms of an applicable plan
- Most non-sales positions are eligible for a Bonus
- Comcast provides best-in-class Benefits to eligible employees
- We provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life
Company Overview
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