Note: The job is a remote job and is open to candidates in USA. Yelp was created to connect people with great local businesses. As an Inside Sales Representative, you’ll work with small business owners over the phone to help them achieve their goals through Yelp’s advertising programs. You will be responsible for outreach and educating business owners on our advertising solutions, with success measured by hitting monthly quotas.
Responsibilities
- Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature
- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
- Leverage AI-powered pipeline guidance to close more deals. Our integrated Salesforce tool provides step-by-step guidance and timely nudges to help you reach key decision-makers
- Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule
- Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success
- You’ll master quick close techniques to exceed individual goals
- Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities
- Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
- Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win
Skills
- GED/HS Diploma and 2+ years of customer-facing experience OR
- Bachelor's Degree with a demonstrated interest in sales/business or people-centric industry (e.g. coursework, internships, clubs, or extracurricular activities)
- No fear of the phone and prepared to make a high volume of outbound dials, daily
- General computer and email proficiency - we use Google Suite and provide a Macbook laptop
- A work environment free of distractions
- Open to feedback and willing to implement for areas of improvement
- Strong, engaging interpersonal skills
- Ability to effectively prioritize tasks and manage independently without oversight
- Must possess current US work authorization
Benefits
- Uncapped commission
- Full medical, vision, and dental
- 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure
- 7 paid wellness days
- 12 paid holidays
- 1 floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness reimbursement
- Health Savings, Flexible Spending and Dependent Care accounts
- 401(k) retirement savings plan with employer match
- Employee stock purchase plan
- Macbook laptop
Company Overview