[Remote] ISV Partner Account Manager

Note: The job is a remote job and is open to candidates in USA. iManage is dedicated to Making Knowledge Work, providing a cloud-enabled platform for legal and professional services organizations. They are seeking an ISV Partner Account Manager to find and support technology partners, driving revenue and activation metrics while managing the partner lifecycle from qualification to market activation.

Responsibilities

• Qualify and sign new partners. Own the full partner lifecycle from first conversation through first revenue report. Manage inbound partnership interest with speed and judgment. Evaluate fit against iManage’s ecosystem strategy, route candidates to the right program entry point, and own the commercial conversation from initial qualification through signed agreement and into early activation
• Get partners building. The best partnerships are anchored in technology. Own the path from signed agreement to live integration and drive partners through the technical and commercial milestones required to build meaningfully on the iManage platform
• Activate partners and take them to market. Once a partner is live, own their go-to-market activation. Enable partners on iManage’s product and positioning, connect them to the right internal resources, and drive joint marketing and sales activity that produces adoption. Measure success by live integrations and royalty revenue reported by active partners, not signed contracts
• Manage your territory. Own your forecast. Run structured QBR cadence across your territory and know where every partner stands on activation, expansion, and royalty revenue contribution at every stage of the quarter. Surface problems before they escalate and come with solutions, not status updates
• Build the playbook. Contribute to the onboarding frameworks, qualification criteria, and programmatic infrastructure that scale the partner ecosystem beyond individual relationship management. If you are doing something manually that should be systematized, build the system
• Coordinate internally. Serve as the connective tissue between your partner territory and iManage’s Product, Engineering, and Marketing teams. Pull in the right resources at the right time and keep your team informed on territory health without being asked

Skills

• 5 to 10 years in partner management, ISV business development, technology alliances, or a closely related field at an enterprise SaaS company
• Demonstrated experience managing technology partners through the full lifecycle: qualification, commercial agreement, integration build, activation, and joint go-to-market
• Track record of owning and closing commercial partnership agreements, not just managing relationships after the deal is done
• Commercial fluency in partner economics, royalty models, and marketplace distribution; able to structure and close deals independently within defined authority levels
• Forecast discipline: you own a number and you know where it is coming from at every stage of the quarter. Pipeline hygiene, activation tracking, and QBR cadence are how you stay ahead of the forecast, not how you explain it after the fact
• Technical comfort sufficient to engage credibly with technical founders and engineering teams on API architecture, integration requirements, and platform capabilities
• Background in legal tech, practice management, or enterprise document and knowledge management
• Experience building on or selling through an ISV marketplace such as Salesforce AppExchange, Microsoft AppSource, or a comparable platform ecosystem
• Prior experience writing partner onboarding or activation playbooks from scratch
• Comfort operating in a high-inbound, fast-moving environment where prioritization is a daily discipline
• An existing network in the legal technology or enterprise SaaS partner community

Benefits

• A market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• An annual performance-based bonus.
• Comprehensive Health/Vision/Dental/Life Insurance.
• 401k Retirement Savings Plan with a company match up to 4%.
• Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Multiple company wellness days each year to prioritize mental health and well-being.
• Access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.
• Unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

Company Overview

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