Note: The job is a remote job and is open to candidates in USA. Connection is a company offering a contract position for a Jira Administrator within their Technical Staffing division. The role focuses on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations.
Responsibilities
- Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
- Design and implement Jira automations to streamline workflows and improve team efficiency
- Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
- Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
- Troubleshoot system issues and provide ongoing support to Jira users
- Document configurations, processes, and best practices
- Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage
Skills
- 5+ years of experience as a Jira Administrator
- Strong expertise in Jira Cloud, including automations and advanced customizations
- Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
- Ability to collaborate with PM teams and translate business needs into technical solutions
- Excellent communication and documentation skills
- Experience training or mentoring end users and internal teams
- Must be a U.S. Citizen
Benefits
- Contract position working remote with benefits
Company Overview
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation. It was founded in 1982, and is headquartered in Merrimack, New Hampshire, USA, with a workforce of 1001-5000 employees. Its website is http://www.pcconnection.com.