Note: The job is a remote job and is open to candidates in USA. Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. As a Lead Digital Product Manager in the ACE organization, you will drive multiple products across a platform, ensuring they meet customer needs and align with the company's strategic goals while leading and coaching a team of Digital Product Managers.
Responsibilities
- Manage the strategic direction of your product family (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap
- Conduct market and user research to identify trends, customer needs, and competitive landscape
- Collaborate with cross-functional teams to design, develop, and launch new digital products
- Create appropriate forum for roadmap alignment and planning in support of strategic initiatives across product portfolio and product management team
- Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog
- Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions
- Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work
- Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders
- Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action
- Gather and analyze customer feedback to continually improve the product
- Drive maturity in our product management practices, influence engineering, platform consultant and architecture leadership within your product domain and across ACE
- Grow & mature Digital Product Management practitioner skills with your team by modeling the skills & behaviors we expect within our DPM trade as well as fostering the growth of individuals on your team
Skills
- 10+ years of product management experience, 2+ year's coaching and leading teams
- Experience with Agile methodologies and product management tooling
- Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
- Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions
- Communication Skills: Excellent verbal and written communication skills
- Leadership: Proven ability to lead and inspire cross-functional teams
- Problem-Solving: Strong problem-solving skills and creativity in finding solutions
- Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions is an asset
- Product experience in End User, Network, Compute, or Platform as a Service is nice to have
Benefits
- Flexible Work Arrangements.
- Employee discounts (15% on auto and property insurance, plus many other products and services).
- Good Office program (receive up to $400 back after