[Remote] Loan Analyst (6-Mo. Contract + Benefits)

Note: The job is a remote job and is open to candidates in USA. Kiavi is one of the nation’s largest private lenders to residential real estate investors, utilizing data and technology to streamline capital access for their clients. The Loan Analyst role involves processing loan applications, ensuring a smooth mortgage experience for borrowers, and collaborating with various departments to meet processing and funding targets.

Responsibilities

• Conduct comprehensive analysis of loan applications, including the collection of essential borrower documents and the procurement of necessary third-party reports
• Maintain consistent outreach via phone, email, and text to provide status updates, resolve inquiries, and ensure all required information is gathered within established timeframes
• Serve as the primary point of contact for borrowers throughout the processing and underwriting stages, providing personalized assistance and support
• Review and evaluate all file components against internal credit policies to ensure applications are fully prepared for a final underwriting decision
• Meet or exceed daily and monthly quotas while maintaining a rigorous standard of quality and accuracy
• Identify potential roadblocks or policy misalignment, collaborating with sales and operations teams to determine the most effective path forward
• Work closely with cross-functional partners to contribute to the achievement of weekly and monthly processing and funding targets
• Support departmental growth by participating in special projects, such as testing new systems, mentoring new hires, or serving as a "power user" for internal solutions
• Regularly attend team meetings and provide actionable feedback to help refine internal processes and operational efficiency

Skills

• Associate's or Bachelor's degree in Business or a related field preferred; equivalent professional experience will be considered
• 1–2 years of proven success as a Loan Analyst/Processor, or 2–3 years of broader experience within the mortgage lending industry
• A self-motivated professional with a demonstrated desire for continuous learning and career growth
• Strong computer skills, including familiarity with Google Suite and Microsoft Office (Word/Excel)
• Ability to effectively define problems, gather data, establish facts, and derive logical, valid conclusions
• A forward-thinking approach to leveraging technology to solve business challenges and improve efficiency
• Outstanding verbal and written communication skills, ensuring a high-quality experience for both borrowers and business partners
• Open to giving and receiving constructive feedback, comfortable asking clarifying questions, and committed to following established processes
• Proven ability to remain flexible and effective within a fast-paced, dynamic work environment

Benefits

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

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