Note: The job is a remote job and is open to candidates in USA. Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. As Manager, People Technology & Analytics, you will be a key conduit between the People Team and various business units, focusing on scalable technology solutions and actionable workforce analytics.
Responsibilities
- Own the People technology ecosystem, with UKG serving as the core system of record, ensuring systems are scalable, connected, and aligned to business needs
- Govern and maintain organizational data structures including entities, departments, sub-departments, job codes, job architecture, reporting hierarchies, and naming conventions to ensure consistency and reporting integrity
- Design and oversee People systems architecture and data flows across HR platforms (e.g., ATS, payroll, benefits, compensation, performance tools), ensuring accurate and reliable upstream/downstream integrations
- Build and maintain People reporting, dashboards, and workforce analytics (within UKG and external BI/reporting tools) to support operational and executive decision-making
- Analyze workforce data to identify trends, correlations, risks, and opportunities, and translate findings into actionable insights and recommendations
- Partner cross-functionally with HR, IT, Payroll, Finance, and business leaders to align on systems strategy, data governance, reporting logic, and workforce metrics
- Ensure data accuracy, consistency, integrity, and security across People systems and downstream reporting environments through audits, validation, and reconciliation processes
- Identify opportunities to streamline processes, automate workflows, and improve reporting infrastructure, including leveraging AI and automation tools where appropriate
- Oversee HR technology enhancements, integrations, and vendor partnerships, partnering with external consultants where appropriate for technical configuration work
- Train and support stakeholders on People systems, reporting, and data interpretation, building scalable self-service reporting capabilities where possible
- Identify complex system and data issues, recommend solutions, and drive resolution end-to-end
Skills
- 5–7+ years of experience in People Technology, HRIS, People Analytics, or related roles, including experience supporting and optimizing HR systems ecosystems
- Strong experience with People reporting, workforce analytics, and dashboard development
- Experience managing HRIS integrations, APIs, data feeds, and cross-system data flows
- Strong understanding of organizational data structures and HR data governance principles
- Proven ability to translate business needs into scalable systems, reporting, and analytics solutions
- Proficiency in Excel and BI tools (e.g., Looker, Snowflake, Hex, Cognos BI, Tableau, etc.)
- Experience analyzing workforce data and translating insights into clear recommendations and business actions
- Strong systems-thinking and problem-solving capabilities, with the ability to identify root causes and improve processes holistically
- Excellent communication and stakeholder management skills, with the ability to influence and drive alignment across cross-functional teams
- Ability to operate effectively in a fast-paced, high-growth environment with a high degree of ownership and adaptability
- Experience leveraging automation and/or AI tools to improve workflows, reporting, or operational efficiency
- Experience with UKG or comparable HRIS platforms strongly preferred
Benefits
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Company Overview