Note: The job is a remote job and is open to candidates in USA. Trolley AI is a fast-growing creative operations company delivering high-impact digital and marketing solutions. They are seeking a Marketing & Operations Assistant to support the Project Manager and production team with day-to-day execution of marketing, content, and production activities across clients and initiatives.
Responsibilities
- Draft marketing materials including communications, press releases, campaign messaging (hooks and captions), and announcements
- Support copywriting and preparation of marketing assets, newsletters, documentation, and content updates for campaigns and launches
- Assist with organizing and updating marketing materials and brand assets across Drive, websites, bios, links, and other platforms as needed
- Prepare agendas and supporting materials for internal production and client meetings
- Coordinate scheduling of production and marketing team meetings
- Organize documents, notes, and reference materials needed for discussions
- Ensure meeting materials are prepared and accessible ahead of time
- Assist with outreach efforts for partnerships, guests, or collaborations
- Track outreach status and maintain organized records of communications
- Send confirmations and reminders for scheduled meetings, recordings, or appearances
- Help prepare briefing materials for guests or collaborators
- Support ClickUp task hygiene by ensuring tasks are properly labeled, prioritized, and updated
- Gather and organize information to support projects, communications, and campaigns
- Conduct research on people, organizations, events, and media opportunities to support bios, agendas, and talking points
- Maintain organized documentation, marketing resources, and shared assets across Google Drive and ClickUp to ensure internal materials remain accessible
- Assist in creating and updating Standard Operating Procedures (SOPs) across the department
- Maintain and update multi-platform content calendars in ClickUp under the direction of the Project Manager and Producer, ensuring accuracy and forward planning
- Upload, schedule, and label content across platforms (Instagram, TikTok, LinkedIn, Substack, YouTube) using tools such as Metricool
- Support founder/client content distribution by sending reminders or ready-to-share assets through Slack or designated ClickUp channels
- Maintain organized caption libraries, visual assets, and content trackers in ClickUp
- Track and organize performance metrics across platforms to support marketing analysis
- Gather updates and supporting information for reporting, and share weekly metric updates through ClickUp
- Assist in preparing client reports summarizing actions taken, progress, and blockers
- Provide operational support for content, membership, and campaign initiatives under the direction of the Project Manager
- Assist with booking logistics and coordination for guests, partners, or collaborators (outreach tracking, confirmations, guidelines, reminders, and asset collection)
- Maintain organized trackers and ensure related materials are documented and accessible to the team
- Organize assets, notes, and supporting materials ahead of recordings, events, or content releases, and flag missing information or delays to the Project Manager to help prevent last-minute blockers
- Assist with publishing and distribution logistics across content and media channels following established workflows
Skills
- 2–3+ years of experience in social media coordination, content marketing, or operations
- 1+ year of direct experience with ChatGPT/ Claude/ Perplexity usage
- Proficiency with tools such as ClickUp, Metricool, Canva, Slack, and Google Drive
- Excellent organizational and time-management skills
- Strong understanding of social trends, hooks, hashtags, and caption best practices
- Analytical mindset to track KPIs and surface insights
- Background in a creative agency, media, Marketing or influencer marketing environment
- Experience working with personal brands, creators, or podcast-driven formats is a plus
- Fluent in Spanish is a plus
Benefits
- Work from anywhere
- Flexible schedule and time off — no micromanaging
- Direct collaboration with the Founder
- Access to top-tier AI tools (Perplexity, ChatGPT, ClickUp Brain and more)
- Clear path for long term career growth
- A supportive company culture grounded in ownership and prioritizing progress over perfection
Company Overview