Note: The job is a remote job and is open to candidates in USA. Creative Global Consulting is seeking a Journeyman Network Engineer to provide support to internal teams and Federal Agencies on data networks and security solutions. The role involves managing, troubleshooting, and monitoring data solutions, as well as configuring firewalls and maintaining network performance.
Responsibilities
- Provide support to internal teams and Federal Agency on data networks and an and security solutions
- Work with internal teams and Federal Agency to manage, troubleshoot and monitor data solutions leveraging Routing Protocols (OSPF/BGP), Switching technologies (Spanning Tree, VSS)
- Configure Palo Alto firewalls Rules; application ID, Thread Prevention, etc
- Manage and maintain data network and systems using Cisco Product lines
- Monitor Network performance using SolarWinds and take steps to ensure optimal performance
- Resolve issues related to Data Networks and escalate to Tier IV if required, Implement and troubleshoot enterprise network -related solutions/incidents/system outages
- Respond to escalated incidents and service requests from Delivery/Operations Teams
- Create and update technical and process documentation
- Use tools such as SNOW, Splunk, StealthWatch, AlgoSec, New Relic, SolarWinds, and other log evaluation and monitoring tools. identify and perform corrective actions on network devices by using smart hands, remote access tools, and vendor agreements
Skills
- 1-3+ years of experience with data networks with emphasis in Routing Protocols (OSPF/EIGRP), Switching Technologies (Spanning Tree, VSS)
- Experience with Cisco Prime, SolarWinds Engineers ToolSet, SecureCRT, ServiceNow
- Cisco Platforms and Adjunct Administration, Maintenance, and Installation
- Basic understanding of configuring Firewall Rules
- Demonstrated ability to collaborate with project teams and managers
- Strong team player
- Create and update technical and process documentation
- Use tools such as SNOW, Splunk, StealthWatch, AlgoSec, New Relic, SolarWinds, and other log evaluation and monitoring tools
- 3 or more years of related experience
- Ability and desire to work in a fast-paced, rapidly changing, collaborative environment
- Strong troubleshooting and analytical skills are required
- Must have strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills
- Possess superior technical aptitude and effective written and verbal communications skills
- Familiarity with all or some tools strongly preferred
- Professional certifications such as CCENT, CCNA, CCNP, and ITIL
- Bachelor's degree in Computer Science, or related field
- Familiar with tools including: ServiceNow, GitHub, Jira, Confluence
- Experience with ITIL, DevSecOps and Agile concepts
- Experience supporting Government contracts
Company Overview