[Remote] Personal Injury Paralegal

Note: The job is a remote job and is open to candidates in USA. Chaffin Luhana LLP is a law firm seeking a Personal Injury Paralegal to support clients and attorneys throughout the lifecycle of personal injury cases. The role involves case development, medical records coordination, demand preparation, negotiation support, and litigation assistance, requiring strong communication skills and attention to detail.

Responsibilities

• Maintain proactive communication with clients, providing updates and gathering information as the case progresses
• Prepare clients for statements, depositions, medical appointments, and other key events
• Assist clients in understanding treatment expectations, documentation needs, and next steps
• Request, track, and organize medical records and bills from healthcare providers
• Summarize or review medical information to support case development and demand preparation
• Monitor client treatment status and ensure the legal team is informed of important changes or upcoming appointments
• Coordinate with providers, facilities, and billing departments to ensure accuracy and completeness of records
• Identify, track, and manage liens, insurance coverage, medical payments, and related financial aspects of the case
• Communicate with lien holders, insurers, and third-party vendors to obtain documentation and resolve outstanding issues
• Ensure all case documents and communications are organized, updated, and stored appropriately
• Assist in assembling information for settlement packages, including medical summaries, wage information, and supporting evidence
• Prepare and organize materials for attorney review prior to negotiation
• Communicate with insurance adjusters or defense representatives as directed by the attorney
• Draft routine legal documents such as discovery responses, correspondence, and case outlines
• Assist attorneys with deposition preparation, exhibit organization, hearing preparation, and trial-related tasks
• Coordinate scheduling for depositions, mediations, IMEs, and other litigation events
• Support document production, file organization, and compliance with deadlines throughout the litigation process
• Maintain accurate, up-to-date case information within the firm’s case management system
• Track deadlines, statutes of limitations, and court or agency requirements
• Ensure all tasks are completed in accordance with firm procedures and expected timelines

Skills

• 1–2+ years of Personal Injury Paralegal experience (auto, premises, workers' comp, etc.)
• Strong understanding of personal injury processes from intake through settlement or litigation
• Excellent written and verbal communication skills
• High attention to detail, accuracy, and organization
• Ability to manage multiple cases and deadlines simultaneously
• Strong problem-solving skills and critical thinking
• Proficiency with technology and case management systems
• Professionalism, empathy, and ability to work with clients in distressing situations
• Ability to work independently and as part of a collaborative team
• Exemplifies Chaffin Luhana LLP's Core Values of Doing Good by Doing Right ™: Results Driven, Excellence Without Paralysis, Compassionate and Authentic, In It Together, and Innovative Growth
• Litigation experience (state court, federal court, discovery, depositions, trial prep)
• Experience summarizing medical records
• Familiarity with lien resolution processes
• Experience with Salesforce/Litify or similar software
• Paralegal certificate or degree from an ABA-accredited program
• Medical Knowledge: Understanding of medical records and terminology, with the ability to summarize and interpret medical documents with minimal supervision

Benefits

• 401k Contributions: The firm offers a discretionary match up to 5%. This includes a 100% match on the first 3% of contributions and a 50% match on the next 2%, based on annual compensation.
• Charitable Donations: The Chaffin Luhana Foundation makes an annual donation to a charity of each team member’s choice.
• Medical Insurance: $600 toward monthly health premiums for team members or their families. Team members pay just $1.
• Dental Insurance: Full coverage, with only a $1 monthly contribution from the team member.
• Vision Insurance: Full coverage, with only a $1 monthly contribution from the team member.
• Health Reimbursement Account (HRA): Team members receive a $1,000 contribution from the firm in their HRA account if enrolled in the PPO health plan.
• Family / Dependent Care (DCR): Team members can contribute up to $7,500 pre-tax for dependent care.
• Flex Spending Account (FSA): Team members can contribute up to $1,000 pre-tax for medical expenses.
• Tax-free Transit Commute (TRN): Team members can contribute up to $340 per month pre-tax toward transit tickets.
• Discounted Parking (PKG): Team members can contribute up to $340 per month pre-tax toward parking.
• Paid Time Off (PTO): 15 PTO days per year, increasing to 20 days after 3 years with the firm.
• Sick Days: 3 paid sick days per year.
• Celebrate the Holidays: Office is closed for 10 public holidays.
• Office Closure: Office is typically closed between Christmas and New Year’s Day.
• Casual Dress: Enjoy our business casual dress code.
• Enhance Your Skills: Up to $500 annually for continued education or training.
• Learn How You’re Wired: Take a Kolbe Assessment to learn your instinctive method of operation.
• Time Management: Time management luncheons with senior leadership to elevate team and organizational success.
• Free Workouts: Free access to GreenTree SportsPlex for Pittsburgh office.
• Value Team Members: Bonusly points for peer-to-peer recognition, redeemable for gift cards, trips, dinners, and more.
• Eat, Drink & Be Merry: Free team lunches and happy hours.
• Annual Bonus: Year-end discretionary bonus.
• Firm Outing: Annual firm outing for all team members to meet up and have fun.

Company Overview