Note: The job is a remote job and is open to candidates in USA. Evio is a pharmacy solutions company focused on transforming medication access and affordability. The Product Analyst will contribute to Evio’s Digital Health team by developing and deploying new digital solutions, while collaborating with cross-functional teams to ensure successful product delivery and ongoing improvement.
Responsibilities
- Optimize product processes, monitor performance, and identify opportunities for continuous improvement
- Partner with cross-functional teams to prioritize and implement enhancements that align with business goals, customer needs, successful product adoption, and ongoing optimization
- Use data, feedback, and product context to help inform recommendations and decisions
- Support new and existing clients and by troubleshooting issues and ensuring timely resolution
- Assist new product launches and activation activities such as user onboarding, enrollment, etc
- Ensure clients and internal teammates have the information and resources needed to use Evio products effectively
- Independently organize, plan, and manage project milestones using project management tools and techniques in line with the size, scope, and complexity of the project
- Track progress, dependencies, risks, to keep work moving forward
- Engage internal and external stakeholders early and often to promote alignment on organizational goals, next steps, and timelines
- Build working relationships grounded in mutual trust, transparency and shared accountability
- Ensure stakeholder feedback is incorporated every step of the way
- Define and document product requirements with an intense focus on alignment with business and customer needs
- Maintain and update requirements throughout the ideation, design, and build phases of the product lifecycle
- Maintain excellent documentation
- Create and maintain comprehensive product documentation inclusive of job aids, workflow documents, data specifications, and standard operating procedures
- Keep documentation current as products, processes, and needs change (we’re a start up, change is the norm!)
Skills
- 3-5 years of experience managing complex projects with internal and external stakeholders
- 3-5 years of experience in business analysis or product management, preferably in healthcare
- Adept at creating clear process and product documentation and supporting analytics product development
- Knowledgeable in EHR, pharmacy, and PBM workflows that help patients access prescribed therapies, from benefit verification and prior authorization through dispensing and adherence support
- Familiar with pharmacy benefit management and EHR interoperability technologies, including clinical data exchange standards (e.g., NCPDP – eRx, ePA, and Formulary, HL7, FHIR, Direct Messaging); familiarity with transactions supporting medication access, adherence, and value-based care
- Bias for action, quick learner, and comfortable failing fast and pivoting
- High degree of comfort with ambiguity around strategy, direction, team, roles and other elements that will change as the work evolves
- Solid EQ conducive to collaborating with multiple parts of the business and functioning well with a variety of people
- Data and research driven in your approach to decisions and recommendations
- Proficient in Excel, Word, PowerPoint, Jira, Confluence, and SharePoint
- Basic to intermediate SQL and relational database knowledge for querying, analyzing, and troubleshooting healthcare data
- Start-up experience or prior experience taking a product from 0-1 in any setting
- Experience with pharmacy value-based care initiatives
Benefits
- The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
- Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits.
- We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
- Generous paid leave for new parents (includes birth and non-birth parents).
Company Overview