Note: The job is a remote job and is open to candidates in USA. The University of Pennsylvania is a world-renowned leader in education, research, and innovation. They are seeking a motivated graduate to join the CNB team as a Project Coordinator, supporting the delivery and ongoing operations of the PennCNB Application, which is used globally in various neuropsychiatric studies.
Responsibilities
- Lead daily stand-up meetings and facilitate sprint planning, sprint reviews, and retrospectives
- Support the project team in coordinating tasks across the software development lifecycle (SDLC)
- Help manage project timelines, track progress, and remove roadblocks to keep delivery on schedule
- Continuously improve team processes through structured retrospective feedback
- Serve as liaison for CNB project clients, including information gathering, negotiation of project scope, account setup, battery configuration, and documentation
- Ensure effective and timely communication with clients needing customer or technical support throughout the project lifecycle
- Build and maintain detailed documentation for projects, users, and tests
- Coordinate administrative and technical support across internal teams and external institutions
- Handle billing data entry into iLabs for client projects
- Ensure accurate record-keeping and timely invoicing aligned with project milestones
- Coordinate with the Operations Lead to reconcile billing records and resolve discrepancies
- Maintain the online CNB training platform with updated materials and new feature documentation
- Provide feedback on mock video sessions from trainees and deliver in-person training as needed
- Establish and maintain all necessary SOPs and documentation related to CNB project management
- Assist with data management and data requests
- Administer the CNB to research subjects as a backup for section studies
- Assist the DevOps Team in delivering new features and debugging as needed
Skills
- Bachelor's degree in business, Information Technology, Computer Science, Clinical Psychology, Biomedical Science, or a related field
- 2-3 years of experience or equivalent combination of education and experience
- Strong communication and interpersonal skills
- Comfort working with both technical teams and non-technical stakeholders
- Good understanding of or demonstrated interest in the software development lifecycle (SDLC) and Agile/Scrum methodologies
- Detail-oriented with excellent organizational and multitasking skills
- Ability to work in a multidisciplinary team
- Facilitate meetings and support training activities
- Experience working with iLabs or similar billing/service-center platforms
Benefits
- Penn offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
- Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
- You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
- Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn.
- Your dependent children are also eligible for tuition assistance at other institutions.
- Penn offers generous retirement plans to help you save for your future.
- Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis.
- Choose from a wide variety of investment options through TIAA and Vanguard.
- Penn provides you with a substantial amount of time away from work during the course of the year.
- In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.
- If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements.
- Eligible family members must always provide proof of good health and are subject to underwriting.
- Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life.
- That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
- Penn provides an array of resources to help you advance yourself personally and professionally.
- As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities.
- Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries.
- There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples.
- As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
- From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff.
- Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff.
- You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
- Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments.
- These approaches involve use of non-traditional work hours, locations, and/or job structures.
- Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
- Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
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