Note: The job is a remote job and is open to candidates in USA. Redfin is revolutionizing the real estate industry by leveraging data and innovative design. As a Real Estate Inside Sales Advisor, you'll be the first point of contact for potential customers, guiding them through the process of buying or selling a home and connecting them with local agents for consultations.
Responsibilities
- You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
- You will work from a customer queue, handling live phone calls and inquiries created from the website and app
- Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
- Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation
Skills
- Active real estate license required
- Strong multitasking skills
- Clear and concise verbal and written communication
- Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
- Real estate transaction experience preferred
- Experience using a Customer Relationship Management (CRM) system is preferred
- Microsoft Office or Google Suite experience a plus
Benefits
- Annual bonus
- Incentives
- Medical benefits
- Dental benefits
- Vision benefits
- 401K retirement plan
- Paid-time off
Company Overview
Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.redfin.com/.