Note: The job is a remote job and is open to candidates in USA. Freshpet is dedicated to transforming pet nutrition through fresh, real foods. The Sales Account Manager will drive execution and grow the Neighborhood Pet, Farm & Feed, and independent retail business by managing accounts, optimizing distribution, and building strong relationships with store teams and distributor partners.
Responsibilities
- Manage a portfolio of Neighborhood Pet and Farm & Feed accounts to drive sales velocity by optimizing assortment and placement
- Identify and execute opportunities to expand distribution with optimal assortment and grow in-store presence
- Support new store acquisition and expansion within existing accounts
- Distributor and account support
- Build strong working relationships with store managers, regional contacts, and distributor partners
- Partner with distributor representatives to improve key retail metrics and account penetration
- Train and educate distributor reps and store teams on Freshpet products, merchandising standards, and product superiority
- Execute retail priorities to ensure strong in-store presence and performance
- Audit stores regularly to ensure compliance with planograms (POG), in-stock levels, and chiller conditions
- Identify and resolve execution gaps including out-of-stocks, voids, and merchandising concerns
- Ensure strong in-store standards are consistently met, including POG standards, new item placement and rapid distribution build
- Partner with internal teams and own coordination (sales, marketing, operations) to ensure alignment with retail strategies and execution
- Proactively identify and help resolve execution issues to maintain strong in-store presence
- Share insights to improve processes and retail performance
- Use available tools (Nielsen, Power BI, internal reporting) to track performance and identify areas for improvement
- Monitor key performance indicators including distribution, velocity and in-stock levels
- Share field insights and opportunities to improve retail conditions
Skills
- Bachelor's degree in business, Marketing, or related field (or equivalent experience)
- 2–5 years of experience in CPG, retail, or sales (pet or perishable experience a plus)
- Willingness to travel frequently (50–70%) and spend significant time in the field
- Strong work ethic with a hands-on, roll-up-your-sleeves mindset
- Ability to build relationships quickly and communicate effectively at the store and distributor level
- Basic analytical skills and familiarity with Microsoft Office
- High level of ownership, accountability, and desire to learn and grow within the organization
- Experience with Nielsen, Salesforce, or Power BI
Benefits
- Medical, dental and vision insurance
- Basic and optional life insurance
- Short- and long-term disability protection
- Flexible spending accounts
- 401(k) plan with company match
- Paid parental leave
- Pet insurance
- Tuition assistance
- A generous PTO plan
Company Overview