Note: The job is a remote job and is open to candidates in USA. Sectigo is a leading provider of certificate lifecycle management solutions, helping major brands manage digital trust. The Sales Engineer role involves providing technical support during the sales process, conducting demos, and collaborating with sales teams to enhance customer engagement.
Responsibilities
- Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management
- Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences
- Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time
- Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success
- Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses
- Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management
- Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances
- Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth
- Perform solution research and competitive analysis to support the positioning of Sectigo products
- Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use
- Prepare customized demo content, scripts, or user flows tailored to prospect use cases
- Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge
- Document repeatable solutions, product tips, and internal knowledge to support team scalability
- Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed
- Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth
- Additional tasks associated with this position may be assigned in response to company initiatives and business needs
Skills
- Bachelor's degree in computer science or engineering from an accredited college, or equivalent work experience is strongly recommended
- A minimum of 2+ years of relevant professional experience OR 1+ years of experience in a pre-sales, technical consulting, or solution engineering role is required
- Exposure to scripting languages (e.g., PowerShell, Python, or Bash)
- Familiarity with cloud platforms (Azure, AWS, GCP)
- Hands-on experience with web servers, firewalls, and load balancers
- Understanding of basic networking, SSL/TLS, PKI, or web infrastructure concepts
- Ability and availability to travel: Must be able to travel more than 25% of the time to the assigned regions and/or territories
- Knowledge of private PKI a plus
- A self-starter with a growth mindset
- Strong organizational skills with the ability to manage multiple priorities
- Strong team player mentality - actively collaborates with other SEs
- Strong communication skills, capable of translating complex technical concepts into clear business value for both engineers and executives
- Comfortable in fast-paced, team-oriented environments
- Demonstrated strong verbal and written communication skills, excellent customer service and account management, and ability to interface with a diverse set of clients including administrators and C-level executives
- Eager to learn new technologies and contribute to team success
- Proficient in English, both written and verbal
- Solid multi-tasking, troubleshooting and problem resolution abilities
- Willingness to travel up to 35% of the time if required
Company Overview