Note: The job is a remote job and is open to candidates in USA. StarCompliance is a leading SaaS provider of employee compliance software for the financial services industry. They are seeking a Sales Operations Manager to drive key revenue operations functions and partner with the Chief Revenue Officer to support the company's growth strategy.
Responsibilities
- Lead Sales Operations by managing pipeline health, forecasting processes, territory planning, quota management, and revenue reporting to support business growth
- Partner with the CRO as a trusted strategic advisor, providing executive reporting, business insights, and operational support for planning, QBRs, and board preparation
- Own and optimize the Salesforce environment, ensuring CRM data integrity, process efficiency, user adoption, reporting, and system administration
- Drive go-to-market planning through territory design, TAM/SAM analysis, sales capacity planning, pricing support, and quota modeling
- Partner with Finance and Accounting to support bookings forecasting, renewals tracking, commission administration, and revenue reporting
- Develop dashboards and analytics that provide actionable insights into pipeline performance, sales productivity, marketing attribution, and business performance
- Identify and implement AI and automation opportunities that streamline sales processes, improve data quality, and increase operational efficiency
- Collaborate cross-functionally with Sales, Marketing, Finance, Accounting, and Customer Success to improve revenue processes and support strategic initiatives
Skills
- 6–10 years of Sales Operations, Revenue Operations, or GTM Strategy experience in B2B SaaS
- Proven owner of the full Sales Ops function (Salesforce, forecasting, quotas, territories, commissions)
- Experience leading TAM/SAM analysis and turning insights into territory and hiring recommendations
- Built quota and compensation models, including attainment curves and accelerators
- Strategic partner to Sales leadership (CRO/VP Sales), with experience supporting QBRs, board, or investor reporting
- Experience with pricing, quoting, or deal desk processes alongside Finance
- AI-native mindset with a track record of using AI and automation to improve operational efficiency
- Ready to build and scale a Revenue Operations function
- Proven experience owning Sales Operations or Revenue Operations in a B2B SaaS environment, including pipeline management, forecasting, CRM administration, reporting, and sales process optimization
- Advanced Salesforce.com expertise, with hands-on experience managing CRM configuration, data integrity, dashboards, workflows, and integrations across the GTM tech stack
- Strong analytical skills with experience building forecasts, pipeline and renewal reporting, compensation tracking, and executive-level business insights to support strategic decision-making
- Experience partnering cross-functionally with Sales, Finance, Marketing, and Customer Success to improve forecasting accuracy, pipeline visibility, campaign performance, and operational efficiency
- Demonstrated ability to leverage automation and AI tools to streamline processes, improve data quality, and reduce manual work across the revenue organization
- Excellent stakeholder management, communication, and project management skills, with the ability to influence senior leaders and drive operational excellence
- Experience in compliance, financial services, or other regulated SaaS industries
- Familiarity with AI-powered sales tools (e.g., Clay, Gong, 6sense, Salesforce Einstein)
- Experience with commission platforms (e.g., CaptivateIQ, Spiff, Xactly)
- Experience with RevTech tools such as Outreach, Gong, or ZoomInfo
- Exposure to CPQ or contract management workflows
Company Overview