Note: The job is a remote job and is open to candidates in USA. Ampd Energy is transforming how cities build - cleaner, smarter, and more sustainably. The Sales Operations Specialist owns the end-to-end order lifecycle, supporting the Asia Pacific Sales team with day-to-day sales operational tasks, ensuring accurate order execution, on-time delivery, and smooth coordination across various teams.
Responsibilities
- Own the global forecasting process and reporting cadence
- Coordinate weekly forecast reviews with regional sales leaders
- Maintain rolling demand forecasts by product, region, and customer
- Improve forecast accuracy and visibility
- Translate commercial demand into production planning requirements
- Serve as the business owner of ERP system (HubSpot)
- Maintain opportunity pipelines, workflows, dashboards, and reporting
- Drive CRM compliance and data accuracy
- Support system integrations and reporting automation
- Establish a single source of truth for commercial data
- Produce weekly and monthly dashboards covering: forecast, orders, backlog, production status, shipment status, commission and revenue delivery
- Maintain approved product configurations, options, accessories, and regional variants
- Manage commercial product master data and SKU structures
- Coordinate product launches, updates, and retirements
- Ensure alignment between Product Management, Engineering, Supply Chain, and Commercial teams
- Maintain visibility of certifications and regional product availability
- Own the commercial execution process from purchase order receipt through customer acceptance
- Coordinate internal order kick-off meetings
- Maintain visibility of all customer orders and key milestones. Escalate issues that may impact customer commitments
- Track real time domestic delivery of units in US from Port to Warehouse to Customer
- Track progress through: Purchase Order, Order Entry, Production Release, Manufacturing, Shipment, Site Delivery, Customer acceptance
- Partner closely with Supply Chain on production planning
- Maintain visibility of production schedules and backlog
- Align customer commitments with manufacturing capacity
- Communicate delivery schedules and schedule changes to regional teams
- Support prioritization decisions for strategic customers and projects
- Coordinate readiness activities between Commercial, Application Engineering, Product, and Service
- Ensure training, documentation, commissioning plans, and customer requirements are aligned before deployment
Skills
- 2+ years of experience in Sales Operations, Order Management, or Supply Chain coordination
- Hands-on experience with order-to-cash (OTC) or order-to-invoice processes
- Familiarity with international shipping (customs, Incoterms, export documentation) is required
- Experience with ERP/CRM systems (e.g., NetSuite, SAP, HubSpot, Salesforce)
- Prior experience working with teams in Asia
- Excellent cross-functional communication skills; able to prioritize task while collaborating between teams in Asia and US
- Strong organizational skills with high attention to detail and ability to manage multiple orders simultaneously
Benefits
- Ampd Energy offers competitive benefits
- Strong opportunities for professional growth
- A collaborative, multinational work environment
Company Overview