Note: The job is a remote job and is open to candidates in USA. Aurigo Software Technologies is an AI-native capital program management platform trusted by over 300 customers. The Senior Consultant is a customer-facing delivery role focused on implementing Masterworks and driving value for public agency customers by understanding their business problems and guiding them towards better operational practices.
Responsibilities
- Participate in and progressively lead structured discovery sessions with customer stakeholders including business process owners, SMEs, finance teams, and project leads
- Build core consulting deliverables: CBI Profiles, Real Value Maps, Stakeholder Analyses, Change Assessments, and Success Criteria definitions
- Distinguish between product gaps, configuration gaps, and change management gaps; recommend the right response to each
- Contribute to executive readouts that frame value in business outcome language
- Lead functional workstreams on Masterworks implementations across Plan, Build, and Maintain product lines
- Configure Masterworks to customer requirements, applying the Customization by Exception standard: configuration first; where customization is required, escalate with a clear articulation of why
- Document decisions, requirements, and design outcomes clearly and completely
- Apply AI tooling across the delivery lifecycle to recover time for higher-judgment work
- Build strong working relationships with customer SMEs, process owners, and project teams
- Navigate resistance constructively; understand what drives it and address the real concern, not the surface objection
- Support change management planning and customer adoption
- Escalate executive relationship needs and complex dynamics to Principal Consultants or above
- Work as an active delivery team member alongside PMs, CSMs, and SEs
- Debrief with Principal Consultants after key sessions; observe how they think, handle resistance, and frame recommendations—and bring that into your own practice
- Contribute to consulting playbooks and methodology development as the practice evolves
Skills
- 8–10+ years of experience in functional consulting or implementation roles, ideally in public sector, capital programs, infrastructure, or government technology
- Demonstrated experience in enterprise software implementations: functional consulting instincts, not just BA or configuration work
- Demonstrated experience running structured consulting sessions with government or public agency stakeholders
- Familiarity with capital program management concepts: capital planning, project delivery, construction management, or right of way
- Working knowledge of AI tools in a professional context
- Strong written and verbal communication; you write clearly, present confidently, and listen actively
- US-based with ability to travel 20–40% for onsite customer engagements
- Bachelor's degree in a relevant field: business, engineering, construction management, or equivalent experience
- US Citizenship / Green Card required
Company Overview