Note: The job is a remote job and is open to candidates in USA. Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Senior Content Designer will shape the future of digital health through clear, human-centered content, leading content design across mobile apps, device interfaces, and other product experiences while collaborating with cross-functional teams.
Responsibilities
- Lead content strategy and UX writing for digital health products, including mobile apps, device interfaces, onboarding flows, notifications, help and support, error states, educational content, and service touchpoints
- Translate complex medical, technical, and regulatory information into clear, concise, user-centered language
- Shape end-to-end user journeys by defining content needs, messaging hierarchy, terminology, voice, tone, and communication patterns
- Partner with design and research to identify user needs, uncover content opportunities, and develop intuitive flows that support comprehension, confidence, and action
- Create content for early concepts, prototypes, usability testing, product launches, and post-launch optimization
- Use storytelling to connect user needs, product strategy, and business goals
- Develop and evolve content frameworks, taxonomies, naming systems, terminology standards, and UX writing patterns across the product ecosystem
- Contribute to content guidelines, voice and tone standards, accessibility guidance, and reusable content components
- Partner with brand and design system teams to ensure content aligns with ADC’s brand expression, product experience, and design system standards
- Define content patterns for recurring product moments such as onboarding, alerts, confirmations, empty states, errors, permissions, data explanations, and support pathways
- Ensure content scales across platforms, markets, localization workflows, and regulated review processes
- Partner closely with product, design, research, engineering, marketing, clinical, legal, regulatory, quality, and localization teams throughout the product lifecycle
- Lead content discussions in design reviews, critiques, research readouts, and cross-functional working sessions
- Influence product decisions by identifying content risks, usability issues, comprehension gaps, and opportunities to simplify the experience
- Help teams align around clear content requirements, messaging principles, and experience goals
- Use research, usability testing, analytics, accessibility standards, and product data to inform content decisions
- Write with accessibility and inclusion in mind, supporting screen readers, cognitive accessibility, plain language, and inclusive language best practices
- Design content that helps users understand complex health data, make informed decisions, and feel confident managing their health
- Elevate content craft through critiques, documentation, mentoring, and shared standards
Skills
- 6+ years of experience as a content designer, UX writer, content strategist, or similar role
- A portfolio demonstrating senior-level, end-to-end, user-centered content design across digital products, showing strategic thinking alongside polished execution
- Exceptional writing skills with a proven ability to simplify complex, technical, or medical information for diverse audiences
- Systems thinking: proven ability to build and scale content frameworks, guidelines, and component libraries across multiple products or platforms
- Experience leading and influencing cross-functional product teams, with strong communication and stakeholder alignment skills
- Proficiency in Figma, including working directly within design files, component libraries, and collaborative design workflows
- Experience in regulated industries (e.g., healthcare, medical devices, finance), with a working knowledge of compliance considerations in content
- Experience with medical, scientific, or health-related content and the ability to collaborate fluently with clinical and regulatory partners
- Experience designing for global products, including localization workflows and multi-market content strategy
- Deep expertise in accessibility standards, including WCAG and inclusive language best practices
- Experience shaping or evolving content systems within a design system at scale
- Curiosity for emerging tools and AI-enabled content workflows, with the ability to evaluate where automation can improve speed, consistency, accessibility, and quality without compromising user trust, accuracy, or compliance
- Experience bringing products from 0 to 1, guiding concepts from early exploration through launch and iteration
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelors degree.
- Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: [www.abbottbenefits.com](http://www.abbottbenefits.com/pages/candidate.aspx)
Company Overview
Abbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines. It was founded in 1888, and is headquartered in Illinois City, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.abbott.com.