Note: The job is a remote job and is open to candidates in USA. Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. The Senior Content Designer will own the voice of Function across product and member communication, collaborating closely with teams to ensure clarity and support in every piece of copy.
Responsibilities
- Product copy across all touchpoints including in-app flows, onboarding, member communications, notifications, action plans, empty states, error handling, and more
- Brand voice stewardship: define, evolve, and defend Function's voice across surfaces and contributors
- Cross-functional collaboration with Design, Product, and Clinical to ensure copy is accurate, human, and on-brand. Always flagging inconsistencies, and raising copy-related edge cases early in the process
- UX writing upstream of design decisions. You’ll shape the full experience
- Data-informed iteration such as A/B testing, member feedback, and performance data as tools for continuous improvement
- Editorial review: You’ll raise the standard of copy org-wide, not just your own output
Skills
- 5+ years of UX writing or product copywriting experience, ideally in a consumer health, wellness, or complex-product context with a portfolio that demonstrates range
- Fluency across copy types with a consistent quality across all of them: in-product flows, email, campaign headlines, onboarding, error states
- Strong instinct for voice and tone calibration. You can write warmly and precisely for a member reading a sensitive health result, and sharply for a conversion moment, knowing which is which
- Experience in health, wellness, or clinical tech is a meaningful differentiator: comfort with medical terminology, regulatory constraints, and high-stakes information hierarchies
- Collaborative by default. You work closely with designers, PMs, and clinicians, and make the work better through that friction
- Comfort working directly in Figma, managing your own workload across multiple concurrent projects, and writing copy that doesn't need a lot of hand-holding to land
- You have an AI-native mindset, understanding how LLMs generate language, where they produce noise, and how to work with and around them deliberately
- You use AI tooling actively. Claude, Cursor, or equivalent — to accelerate ideation, draft generation, and iteration without sacrificing voice quality
- You can design content for agentic experiences. You've thought carefully about how a product communicates when the system is doing the work, not just responding to a prompt
- You think critically about AI-generated copy: you know when it's useful scaffolding and when it's eroding the voice, and can act accordingly
- **Please share a portfolio of work in order to be considered**
Benefits
- Competitive salary and benefits package
- Flexible working hours
- A dynamic work environment where creativity and innovation are encouraged
Company Overview