Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Manager of Technical Program Management will own execution across high-impact programs, partner with engineering and product leads, and ensure secure and compliant delivery throughout the software lifecycle.
Responsibilities
- Own execution across high-impact programs like AI Patrol, including agent observability and evaluation
- Partner deeply with engineering and product leads to scope and sequence milestones, evaluate tradeoffs, and ensure alignment with platform and enterprise goals
- Write clear, concise functional specs and roadmaps, and drive stakeholder alignment through transparent status updates and outcome reporting
- Manage ambiguity with confidence: rapidly bring clarity to technical, organizational, or compliance-related uncertainty, making unblock decisions that move teams forward
- Ensure secure and compliant delivery by embedding security, governance, and AI safety considerations throughout the software lifecycle
- Balance roadmap goals with emerging use cases, bringing user focus to every technical conversation and product decision
- Build solid relationships with engineering, security, product, and compliance stakeholders across multiple business units-rallying teams around shared outcomes
- Be a voice of technical reasoning and user empathy, helping platform teams prioritize what matters most, not just what's next
Skills
- Undergraduate degree or 5+ years of equivalent experience
- 15+ years of technical program management or product management experience, especially in enterprise software or AI/ML environments
- Deep experience managing programs that require coordination across engineering, security and compliance
- Experience navigating and resolving technical ambiguity from architectural tradeoffs without losing sight of the user
- Proven ability to lead cross-functional software engineering programs from idea through delivery in matrixed or platform organizations
- Proven solid grasp of AI/ML infrastructure and use cases
- Proven clear and concise communicator who builds trust with engineers, product teams, and senior leadership alike
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Company Overview
Optum provides primary care and optical care services. It was founded in 1985, and is headquartered in Albuquerque, New Mexico, USA, with a workforce of 10001+ employees. Its website is https://nm.optum.com.Company H1B Sponsorship
Optum has a track record of offering H1B sponsorships, with 73 in 2026, 648 in 2025, 559 in 2024, 620 in 2023, 851 in 2022, 593 in 2021, 438 in 2020. Please note that this does not guarantee sponsorship for this specific role.