Note: The job is a remote job and is open to candidates in USA. Radiant Digital provides IT solutions and consulting services to various government agencies and businesses. They are seeking a highly experienced Systems Analyst 3 to support the CAPPS HR/Payroll (PeopleSoft HCM 9.2) environment, providing advanced functional and technical support for HR/PY applications.
Responsibilities
- Provide Level 2 production support for CAPPS HR/PY applications
- Troubleshoot complex PeopleSoft HCM issues and perform root cause analysis
- Support Workforce Administration, Payroll Interface, Commitment Accounting, Time & Labor, TAM/CG, and HR Security
- Perform ERP configuration changes and functional design activities
- Work with Integration Broker, App Designer, SQR, SQL, BI Publisher, and related PeopleSoft tools
- Support batch jobs, RMJ processes, and system monitoring activities
- Manage incidents, escalations, and coordination with Tier 3 vendors
- Participate in Disaster Recovery and Major Incident Management (MIM) activities
- Ensure compliance with FMLA, NIST standards, and WCAG 2.1 accessibility requirements
- Gather business requirements and support project implementation activities
- Provide executive presentations, audit support, and agency training
- Coordinate Fiscal Year-End processes and statewide HR/PY support activities
Skills
- 14+ Years of Experience Mandatory
- 10+ years of PeopleSoft HCM 9.2 experience
- Extensive CAPPS HR/PY support experience
- Strong expertise with PeopleSoft App Designer
- Integration Broker
- SQR / SQL
- BI Publisher
- SAP Business Objects
- AWE (Approval Workflow Engine)
- PUM / Fluid / Elastic Search
- Experience with Texas State Government agencies
- Experience supporting large enterprise ERP environments
- Knowledge of NIST security standards and multi-tenancy environments
- Experience with ServiceNow, BOSSDesk, ITIL, and ITSM practices
- Experience supporting Tier 2 production support environments
- Strong communication, troubleshooting, and project coordination skills
- Experience with Agile and SDLC methodologies
- FMLA configuration and compliance expertise
- Experience supporting CPA legacy statewide financial systems
- Prior Texas public sector ERP support experience
- Experience with executive-level reporting and audit support
- Knowledge of CGI Advantage and related state systems
- ITIL Certification (Preferred)
- Oracle PeopleSoft Certifications (Preferred)
- Agile/Scrum Certifications (Preferred)
Company Overview
Radiant Digital is supports multiple health focused agencies including Department of Health and Human Services. It was founded in 1997, and is headquartered in Vienna, Virginia, USA, with a workforce of 201-500 employees. Its website is https://www.radiant.digital/.Company H1B Sponsorship
Radiant Digital has a track record of offering H1B sponsorships, with 3 in 2026, 6 in 2025, 4 in 2024, 9 in 2023, 2 in 2022, 10 in 2021, 21 in 2020. Please note that this does not guarantee sponsorship for this specific role.