[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Tekmetric is a cloud-based platform designed to help auto repair shops improve operations and customer service. They are looking for a Senior Product Manager to lead the development and growth of their SaaS product, guiding product strategy and managing its lifecycle.

Responsibilities

• Lead Strategic Product Initiatives: Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends
• Become an expert in the Auto Repair Industry: Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users
• Lead Key AI Product Initiatives: Combine a deep understanding of the problem space with generative AI solutions to help CPAs do their jobs better and faster
• User-Centric Research: Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process
• Collaborate Across Teams: Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities
• Deliver High-Performing Products: Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability
• Measure Business Impact: Build products with business outcomes in mind then measure if those outcomes showed up
• Develop Product Vision: Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps
• Train Internal Teams: Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively

Skills

• 5+ years in product management, preferably in enterprise-level software-as-a-service
• 2+ years of experience working with and delivering GAI or ML solutions to market
• Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred
• A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution
• Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability
• Passion for constant optimization and improvement, with a steady focus on customer experience
• Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment
• Strong executive presence and excellent communication skills

Benefits

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.

Company Overview

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