Note: The job is a remote job and is open to candidates in USA. Zepz is a company focused on breaking down barriers for cross-border communities through innovative finance and technology. As a Senior Product Manager, you will lead the strategy and execution for customer funding solutions, aiming to enhance the funding experience for international money transfers while managing multiple cross-functional teams.
Responsibilities
- Own and maintain the product roadmap for customer funding experiences across Sendwave and WorldRemit
- Identify, evaluate, and launch new pay-in methods across all Zepz send markets
- Take end-to-end ownership of pay-in performance, reliability, cost, and customer experience
- Lead the migration from legacy pay-in platforms to our target architecture
- Monitor market trends, competitor activity, and emerging payment technologies to inform product decisions
- Ensure compliance with international financial regulations and scheme requirements
- Use customer data and feedback to drive continuous improvement in conversion, reliability, and experience
Skills
- Proven product management experience in fintech or payments, with in-depth knowledge of the global pay-in landscape: payment processing, acquirers, and PSPs
- A track record of shipping high-quality checkout or payment flows, with measurable impact on conversion, success rates, or cost
- Data-savviness coupled with an inquisitive and investigative nature. You have a technical background and a broad set of analytics skills. You are driven by curiosity and are not afraid to learn or use new tools, write SQL, dig through tickets, dig into some code, or do whatever else it takes for you to frame questions and get data quickly so you and your teams can better understand a problem and prioritize solutions
- Comfort working asynchronously in a remote team environment. The broader Payments team and Zepz team spans a multitude of time zones
- Clear communication skills — you'll be making complex tradeoffs about what's best for our users and our business thoughtfully and collaboratively
- A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications
- Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to
- Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it
- Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance
- A degree (or equivalent experience) in a quantitative or technical field such as statistics, economics, engineering, or computer science
- Familiarity with regulatory requirements in international payments
- Creativity, flexibility, and the ability to handle ambiguity gracefully
- Experience using AI tools in your day-to-day workflow
- Prior experience using Claude (Anthropic) is a nice-to-have but not essential
Benefits
- Our remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive.
- This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work.
- Think unlimited annual leave, great healthcare benefits, and employee discounts.
Company Overview
Company H1B Sponsorship