Note: The job is a remote job and is open to candidates in USA. Jackson Nurse Professionals is dedicated to improving patient care and lives through their mission. They are seeking a Senior Salesforce AI Administrator to lead the evolution of their Salesforce platform, focusing on automation and AI technologies to enhance business processes and customer experiences.
Responsibilities
- Own the overall health, administration, and strategic direction of the Salesforce platform
- Design, configure, and optimize scalable Salesforce solutions using Flow, custom objects, security models, and automation
- Lead the implementation and adoption of Salesforce AI capabilities, including Einstein, Agentforce, Prompt Builder, and AI-powered workflows
- Evaluate emerging AI technologies and identify opportunities to improve business processes through intelligent automation
- Build reports, dashboards, and analytics that empower leaders to make informed decisions
- Ensure data integrity, platform security, governance, and system performance
- Architect and support integrations between Salesforce and enterprise applications
- Partner with business stakeholders to gather requirements and deliver innovative solutions
- Lead platform enhancements from concept through deployment using Salesforce best practices
- Mentor team members and serve as the organization's Salesforce subject matter expert
Skills
- 5+ years of Salesforce Administration experience
- Salesforce Administrator (ADM 201) certification
- Extensive experience with Salesforce configuration, security, automation, Flows, reporting, and platform administration
- Experience supporting Salesforce Sales Cloud and Service Cloud
- Strong understanding of Salesforce architecture and best practices
- Excellent communication, analytical, and problem-solving skills
- Ability to manage multiple priorities while collaborating with technical and business teams
- Salesforce Advanced Administrator, Platform App Builder, AI Associate, AI Specialist, or related certifications
- Experience with Experience Cloud
- Experience integrating Salesforce with enterprise applications using APIs or middleware
- Experience with Gearset, Copado, Salesforce DX, or similar DevOps tools
- Hands-on experience with Salesforce Einstein AI, Agentforce, Claude AI, Prompt Builder, or other enterprise AI platforms
Benefits
- Full-time remote position with some travel into our corporate HQ in Maitland, FL
- Monday–Friday standard business hours
- Opportunity to work with cutting-edge Salesforce AI technologies while helping shape the future of our CRM platform
Company Overview