Note: The job is a remote job and is open to candidates in USA. NinjaOne is a company passionate about building unified IT solutions that simplify IT organizations' work. They are seeking a Senior Site Reliability Engineer to join their SRE team and help scale their products to millions of end-users, focusing on automation and observability to ensure the quality and availability of services.
Responsibilities
- Diagnose and resolve complex application and infrastructure issues
- Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
- Perform Root Cause Analysis (RCA) and provide recommendations for application teams
- Improve availability and reduce customer impact using Industry best observability tools
- Ensure best-practice and security-minded architecture by influencing design decisions
- Create and maintain technical documentation and SOP’s
- Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
- Other duties as needed
Skills
- 10+ years' experience in DevOps and/or Site Reliability Engineering roles
- 3+ years' experience with an object-oriented language (preferably Java, .NET or C++)
- Intermediate+ level Linux administration, scripting, and troubleshooting
- Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)
- Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
- Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus
- Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
- Passionate about automation, security, and self-service environments/portals
- Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
- Effective communication skills, both verbal and written
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Life insurance coverage
- Hybrid remote work
- Free and unlimited onboarding, training, and support
Company Overview
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses. It was founded in 2013, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.ninjaone.com.