Note: The job is a remote job and is open to candidates in USA. CompTIA is a leading voice and advocate for the global information technology ecosystem. The Senior Specialist, Sales Operations is responsible for providing advanced operational support, analytics, and process leadership to the Sales teams, focusing on driving strategic insights and optimizing workflows for sustainable revenue growth.
Responsibilities
- Lead and optimize territory assignments and quota distribution for Sales teams, collaborating with cross-functional leadership to ensure equitable and data-driven coverage models. Proactively identify and recommend adjustments based on market or organizational changes
- Maintain process documentation to align with compensation plan administration
- Design, develop, and maintain advanced performance indicators to track process improvement, seller productivity, and pipeline health
- Oversee the preparation and real-time delivery of pipeline reports and dashboards for sales leadership, ensuring high standards of data accuracy and actionable insights
- Champion CRM usage and best practices; provide expertise, training, and support to drive adoption and improved data quality
- Lead advanced ad-hoc analyses on sales forecast, bookings, and pipeline coverage delivering strategic recommendations to senior leadership
- Act as primary liaison to Finance, proactively resolving discrepancies and ensuring alignment of bookings, revenue, and compensation
- Lead or participate in cross-functional operational projects and process improvement initiatives
- Other relevant tasks, duties, or special projects as assigned
Skills
- Operational mastery with Microsoft Office, Microsoft Dynamics CRM, SQL and data visualization platforms such as PowerBI
- Certificate or certification in Data skills such as CompTIA Data+, SQL, PowerBI or the like
- Strong strategic planning skills, with the ability to develop and implement effective sales strategies
- Highly analytical, with the ability to interpret complex data and translate it into actionable strategies. Ability to analyze customer data and metrics to identify and act on trends, issues, and opportunities for improvement with application to big-picture concepts and strategies
- Excellent Communication and interpersonal skills, capable of effectively influencing team members, peers and leadership. Desire to support and mentor junior team members
- Display a mindset of being self driven/proactive to situations and thrives in taking accountability and ownership
- Ability to drive for results, following a problem through to its conclusion by engaging with relevant stakeholders and helping to solve it. Strong bias for action and taking incremental steps
- Applies existing knowledge and problem-solving skills to new situations
- Experience with Private Equity owned company
- 3+ years of direct experience in related field
- Degree preferred but not required for the role
Benefits
- Health, Dental, and Vision Insurance & FSA/HSA Plans
- Performance bonus up to 10% of base salary
- Unlimited PTO & 15 Paid Holidays
- Flexible Schedules & Summer Hours
- 12 weeks of Paid Parental Leave
- Sponsored Costco or Sam’s Membership
- 401K Retirement Plan with 6% company match
- Spot Bonuses for going above & beyond
- Tuition Reimbursement
- Home Office Allowance
- Wellness Reimbursement
- Student Loan Repayment
- Broadband Stipend
Company Overview