Note: The job is a remote job and is open to candidates in USA. Veracyte, Inc. is a global diagnostics company committed to transforming cancer care for patients. The Senior UX Designer will create user-centered experiences across internal systems and customer-facing portals, collaborating with various teams to ensure usability and efficiency.
Responsibilities
- Design end-to-end user experiences across portal and internal workflows, ensuring consistency across multiple products and personas (providers, lab operations, internal users)
- Transform report designs from the Adobe Creative suite into responsive HTML/CSS templates for automated report generation, partnering with engineering and QA teams to support Salesforce integration, dynamic data population, rendering validation, and ongoing template optimization
- Create wireframes, prototypes, and high-fidelity designs that aligned to brand guidelines using Figma
- Collaborate with Product Marketing, Customer Care and Engineering to translate complex workflows (e.g., ordering, sample tracking, billing) into intuitive interfaces within Salesforce environments
- Conduct user research, usability testing, and persona development to inform design decisions
- Define and maintain reusable design components and contribute to design systems
- Document user flows, interaction patterns, and design specifications for development and QA
- Analyze user feedback and data to continuously improve usability and experience quality
- Lead UX design efforts for complex projects and represent the UX function across project phases
- Ability to design immersive, differentiated experiences for modern UI frameworks (e.g., React), supporting both front-end and full-stack development
Skills
- Bachelor's degree in Business, UX/UI Design, Graphic Design, Human Factors Engineering, Social Sciences research, or equivalent
- A minimum of 5 years of UI/UX design experience for enterprise or customer-facing applications
- Strong proficiency in InDesign, Illustrator, and Figma (or similar design tools)
- Experienced designing within Salesforce (Sales/Service Cloud, Lightning Experience)
- Proven ability to design for multiple personas and workflows across patient and provider ordering experiences, delivering intuitive portal UI/UX components that enhance the digital customer experience throughout the cancer care journey
- Strong understanding of user-centered design, interaction design, and usability principles
- Proficiency in HTML/CSS, responsive design, translating visual designs into functional code
- Experience conducting user research and translating insights into design improvements
- Strong analytical, problem-solving, and communication skills
- Ability to work independently in a fast-paced, cross-functional environment
- Collaboration with Corporate Digital Marketing for branding initiatives
- Incorporates UX design for Epic (primary EHR), driving improved workflows and user experience impact
- Excellent attention to detail and strong communication skills
- Experience designing healthcare, diagnostics, or laboratory workflows
- Familiarity with integrated ecosystems (Salesforce, EMR/Epic, lab systems)
- Experience building or contributing to design systems or component libraries
- Understanding of accessibility (WCAG) and compliance considerations
- Experience designing data-heavy or workflow-driven interfaces
- Experience working in Agile environments with Jira
Benefits
- May be eligible for additional discretionary bonuses/incentives, and restricted stock units.
- Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company.
- We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions.
Company Overview