Note: The job is a remote job and is open to candidates in USA. ARK Solutions, Inc. is seeking an experienced professional for the role of ServiceNow Platform Administrator/Architect. The ideal candidate will manage and configure core ServiceNow modules, support platform updates, and provide architectural guidance for platform design and integration strategy.
Responsibilities
- Manage and configure core ServiceNow modules, including ITSM and SPM
- Support and maintain platform updates, releases, patches, and upgrades
- Monitor platform performance and ensure instance health
- Collaborate with stakeholders to gather requirements and support enhancements
- Provide architectural guidance for platform design and integration strategy
- Utilize AI capabilities to improve productivity and solution quality
Skills
- Minimum of five (5) years of hands-on experience with ServiceNow platform administration
- ServiceNow Certified System Administrator (CSA) certification
- Proficiency in JavaScript and ServiceNow development concepts
- Experience with REST API integrations and data management
- Strong communication, troubleshooting, and organizational skills
- Knowledge of SDLC practices and Agile methodologies
- ITIL certification
- Experience with ITOM, SecOps, and CSM modules
- Familiarity with AI tools like GitHub Copilot and Playwright
- Experience with Automated Test Framework (ATF) and regression testing
Company Overview
ARK Solutions is an IT company that offers software consultancy services. It was founded in 2003, and is headquartered in Reston, Virginia, USA, with a workforce of 201-500 employees. Its website is http://arksolutionsinc.com.Company H1B Sponsorship
ARK Solutions, Inc. has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 10 in 2023, 7 in 2022, 5 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.