Note: The job is a remote job and is open to candidates in USA. Microsoft is a leading technology company on a mission to empower every person and organization on the planet. They are seeking a Software Engineer to collaborate with teams to deliver automation and AI experiences, improving customer support efficiency and security.
Responsibilities
- Leverage the power of Azure & AI to deliver automated support solutions at a global scale
- Design and deliver simple, intuitive & contextually aware features & user experiences that improve support efficiency, accuracy and time-to-resolve through proactive and reactive tooling
- Partner with multiple Engineering teams to create fast, secure and reliable connections into the cloud services infrastructure
- Partner on code reviews for peers to ensure quality & consistency in the development and deployment pipeline
- Working alongside Embedded Escalation Engineers (EEE) and Program Managers that leverage the services to develop effective solutions that enable customers to self-help
- Work with Privacy, Security, Trust and CELA teams to services are maintained and evolved to meet the ever-changing regulations around Data Privacy
- Respond to service and maintenance activities (Availability Alerts, Security Alerts, Bugs Fixes) that fix defects & keep the services healthy and available for our customers and internal teams
Skills
- Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
- Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
- 2 years experience working with integration of Azure technologies including, but not limited to, Service Fabric, Functions, Identity Management, API Management, Virtual Networking
- 1 year experience working with AI or machine learning technology
Benefits
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here:
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