Note: The job is a remote job and is open to candidates in USA. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies, owning iconic brands like TIM HORTONS®, BURGER KING®, and POPEYES®. They are seeking a highly motivated Senior Engineer, AI Enablement to lead the design, development, and implementation of scalable AI solutions that support various initiatives across RBI and its brands.
Responsibilities
- Lead the end-to-end development of AI solutions that directly serve our franchisees, including complex conversational interfaces, autonomous agents, and intelligent automation systems. You will architect systems that handle real-world ambiguity, integrate with brand data, and operate reliably at the scale of Tim Hortons, Burger King, Popeyes, and Firehouse Subs
- Build and deploy production-grade autonomous agents capable of executing multi-step workflows, reasoning over brand and operational data, and acting on behalf of franchisees and corporate users. Our team designs and builds chatbot experiences that go beyond simple Q&A to deliver genuine business value
- Partner with brand and data teams to identify automation opportunities, scope solutions, and ship working software quickly. Translate ambiguous business problems into well-architected technical solutions and move them from prototype to production with appropriate engineering rigor
- Mentor junior engineers, contribute to engineering standards and best practices, and help shape the technical direction of the AI Enablement function
Skills
- Proven experience building production AI applications, including LLM-powered chatbots, retrieval-augmented systems, and autonomous agents
- Hands-on experience with modern AI development frameworks and agent orchestration patterns
- Strong agentic coding fluency, using AI coding assistants to accelerate development without sacrificing code quality
- Ability to evaluate model outputs, design evaluation harnesses, and iterate on prompt and system design based on real performance data
- Strong programming skills in Python and at least one other modern language such as TypeScript
- Experience designing and shipping production services, including API design, data modeling, and asynchronous processing
- Deep understanding of secure coding practices, including input validation, secrets management, authentication and authorization patterns
- Familiarity with handling sensitive data, including PII, payment data, and franchisee operational data
- Strong proficiency in Infrastructure as Code with Terraform, including module design, state management, and multi-environment deployments
- Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or equivalent
- Working knowledge of AWS, including IAM, networking, compute, and managed AI services
- Container and orchestration experience with Docker and Kubernetes or equivalent managed services
- Observability mindset, with experience instrumenting systems for logging, metrics, and tracing using tools such as Datadog
- Comfort working with modern data platforms, including Snowflake, and understanding of how AI systems consume and produce structured and unstructured data
- Experience integrating with enterprise systems, APIs, and third-party platforms
- Familiarity with vector databases, embeddings, and retrieval patterns
- Track record of partnering with non-technical stakeholders to scope and deliver high-impact work
- Strong written and verbal communication skills, with the ability to explain technical tradeoffs to brand, product, and executive audiences
- Experience mentoring engineers and raising the technical bar of a team
- Bias toward shipping, balanced with sound judgment about when to invest in quality, security, and scalability
- Experience in retail, restaurant, or franchise environments
- Familiarity with the Anthropic API, Claude, MCP, or comparable enterprise AI platforms
- Experience deploying AI solutions to non-technical end users at scale
- Background in security engineering or building systems subject to enterprise security review
- Experience working with Snowflake and modern cloud data platforms preferred
- Familiarity with containerization and orchestration technologies such as Docker and Kubernetes preferred
- Strong analytical, problem-solving, and systems-thinking capabilities
- Demonstrated ability to lead projects and influence technical direction across cross-functional teams
- Excellent communication and presentation skills with the ability to explain complex technical concepts to business stakeholders
- Experience mentoring junior engineers or leading technical initiatives preferred
Benefits
- This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.
- This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long-term incentive plan.
- Benefits at all of our global offices are focused on physical, mental and financial wellness.
- We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Company Overview
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