Note: The job is a remote job and is open to candidates in USA. Conexess Group is a technology company focused on redefining how community banks and credit unions connect with the people they serve. They are seeking a Senior Network Support Engineer to oversee and enhance their network infrastructure, manage upgrades, troubleshoot issues, and ensure optimal connectivity across the organization.
Responsibilities
- Assist in maintaining and deploying multi-vendor high-availability network solutions to support enterprise and data centers environments, ensuring compliance with financial industry regulations and security standards
- Configure and maintain network devices such as routers, switches, Wireless Controllers (eg Cisco, Arista)
- Support the implementation of network protocols such BGP, EIGRP, OSPF, MPLS, L3 VPNs, VxLAN, DMVPNs etc
- Maintain and leverage network automation scripts using Python, Ansible to safely execute changes to production network devices
- Provide support for the Wireless Environment across all locations
- Collaborate with cross-functional teams, including Security, Systems, and Operations, to deliver reliable and secure network services
- Utilize existing SOPs to execute disaster recovery and business continuity exercises
- Participate in capacity planning and network expansion projects, ensuring scalability and future proofing of the infrastructure to meet the growing needs of banks and credit unions
- Create and maintain detailed network documentation, including diagrams, configurations, and operational procedures
- Regularly troubleshoot, resolve network issues
- Participate in on-call rotation with other members of the team
- Providing guidance to junior engineers and support staff
- Stay current with emerging networking technologies and recommend improvements to enhance performance and reduce operational risk
- May perform other duties as assigned
Skills
- At least 7 years of experience as a network engineer within a large enterprise environment
- Expertise in Layer 2/Layer 3 networking protocols, including VLANs, STP, BGP, OSPF, MPLS
- Hands-on experience CLOS architecture (eg. Cisco ACI, Arista, Spine/leaf)
- Familiarity with real-time telemetry, analytics, and automation for enterprise, campus, and data center networks using Arista CloudVision
- Experience managing high-capacity core network infrastructure connecting data centers, regional hubs, and cloud environments
- Hands-on experience with network automation and scripting (eg Ansible/Python)
- Familiarity with SD-WAN and cloud networking solutions (eg AWS, Azure, or Google Cloud)
- Familiarity with Cisco ASA and Palo Alto firewalls
- Strong analytical, problem-solving, communication and documentation skills
- Bachelor's degree in computer science, Information Technology
- Cisco CCIE or CCNP
- Datacenter or service provider routing and switching experience
- Experience creating and deploying MOPs in Fintech or Financial Services Sector
Company Overview