Note: The job is a remote job and is open to candidates in USA. ISC2 is a leading nonprofit member organization for cybersecurity professionals, dedicated to promoting a safe and secure cyber world. The Senior Sales Enablement Specialist will be responsible for delivering high-quality sales training and development programs, collaborating with sales leaders to enhance the effectiveness of the sales team and ensure alignment with organizational goals.
Responsibilities
- Develop the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available
- Set up, prepare for, and facilitate assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2
- Ensure all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence
- Contribute to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximised to drive sales and enhance revenue
- Assist Supervisors/Managers/Sales Support with the transition of new recruits onto the sales floor or field sales, and plan their ongoing development needs
- Coach sales managers on external and internal sales processes as they review the processes with their team members
- Consult with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Provide best practice advice and programming consistent with our sales course offerings and leadership principles
- Deliver classroom, e-learning, and blended training in the region
- Deliver internal sales process methodologies training such as sales forecasting and CRM training, and deliver selected external professional sales process methodologies such as Miller Heiman Sales Training
- Contribute to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming
- Interpret sales skills assessments and review the sales skills assessment results with individuals and their managers, and actively participate in follow up activities to demonstrate skills learned
- Review the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggest revisions to existing sales courses, and design presentations and short courses from scratch for project work and consulting with sales leaders on regional issues
- Enable knowledge sharing and cooperation between sales enablement and other internal teams and departments
- Bridge gaps between sales and other departments to ensure alignment with marketing, product, and customer support
- Facilitate communication within the sales enablement team and keep stakeholders informed about initiatives
- Complete train-the-trainer external sales training and successfully become certified to facilitate the courses ISC2 decides to present in-house
- Misc duties as assigned
Skills
- Develop the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available
- Set up, prepare for, and facilitate assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2
- Ensure all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence
- Contribute to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximised to drive sales and enhance revenue
- Assist Supervisors/Managers/Sales Support with the transition of new recruits onto the sales floor or field sales, and plan their ongoing development needs
- Coach sales managers on external and internal sales processes as they review the processes with their team members
- Consult with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Provide best practice advice and programming consistent with our sales course offerings and leadership principles
- Deliver classroom, e-learning, and blended training in the region
- Deliver internal sales process methodologies training such as sales forecasting and CRM training, and deliver selected external professional sales process methodologies such as Miller Heiman Sales Training
- Contribute to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming
- Interpret sales skills assessments and review the sales skills assessment results with individuals and their managers, and actively participate in follow up activities to demonstrate skills learned
- Review the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggest revisions to existing sales courses, and design presentations and short courses from scratch for project work and consulting with sales leaders on regional issues
- Enable knowledge sharing and cooperation between sales enablement and other internal teams and departments
- Bridge gaps between sales and other departments to ensure alignment with marketing, product, and customer support
- Facilitate communication within the sales enablement team and keep stakeholders informed about initiatives
- Complete train-the-trainer external sales training and successfully become certified to facilitate the courses ISC2 decides to present in-house
- Resilience, proactive professional attitude, with an enthusiasm for knowledge sharing
- Ability to create a good first impression on both colleagues and customers when attending customer meetings to observe sales skills
- Ability to win the respect and trust of sales personnel
- Excellent cultural awareness, and relationship skills to provide top level customer service to all colleagues and work with executives, leaders, and sales operations across the globe
- Strong WebEx skills (Training Center, Meeting Center)
- Experience using Microsoft Office applications, namely PowerPoint
- Excellent verbal and written skills in English; additional language skills are desirable
- Excellent facilitation skills, both virtual and face-to-face, including the ability to engage highly educated and technical colleagues and facilitate their learning of leadership and communication topics
- Good knowledge of business and sales leadership practices with an ability to apply this information in a classroom setting and on a consulting basis, utilizing strong consulting skills
- An understanding of the basics and value of E-Learning
- Good project management skills to ensure timely completion of committed projects and deliverables
- Good instructional design knowledge to analyze programs for effectiveness and personally design short programs and presentations
- Understanding of sales skills assessments, 360 assessments, and soft skills assessments to assist with the interpretation of the results of the assessments
- Able to easily multi-task and prioritize a variety of projects and responsibilities appropriately
- Demonstrable application of the ISC2 values and competencies
- 7+ years of relevant experience including 5+ Years of Sales experience, with a proven track record of meeting sales targets
- 2-3 Years Sales Management experience
- 3+ Years as a dedicated Sales Trainer is desirable
- Up to 30% travel required. Travel requirements are variable and may be at short notice
- Work extended hours when necessary
- Ability to lift and move boxes of training materials that may weigh up to 30 pounds
- Ability to work at an easel during facilitation of sales training workshops
- Remain in a stationary position, often standing or sitting, for prolonged periods
- Regular use of office equipment such as a computer/laptop and monitor computer screens
- Bachelors Degree in relevant field, preferred. Will consider candidates with a high school diploma or equivalent with at least seven (7) years of experience as a dedicated Sales Trainer
- Certification on sales methodologies and skills a plus
- Experience working with AI tools or a demonstrated willingness to learn
Company Overview