Note: The job is a remote job and is open to candidates in USA. ezCater is the #1 food tech platform for workplaces in the US, providing solutions for managing food needs and ordering from numerous restaurants. They are seeking a Staff Product Designer to lead design across complex product areas, focusing on enhancing the Restaurant Partner Experience and collaborating closely with Product and Engineering teams.
Responsibilities
- Lead design independently across large, complex projects: owning the work end-to-end from discovery and framing through execution and iteration
- Partner closely with Product and Engineering to shape roadmaps and goals from the user's perspective, tying work to broader product and business outcomes
- Define how products and experiences connect and work together across your area, ensuring coherence across surfaces, users, and use cases
- Use data and research to drive decisions: define success metrics, partner with Research and Analytics to validate work, and socialize learnings across the team
- Raise the bar on craft by setting the quality standard for your area, documenting and socializing new patterns, and contributing to the design system
- Mentor and give regular, actionable feedback to designers around you, helping elevate the work across the team
- Build and maintain strong relationships with cross-functional partners, bringing them along with clear storytelling and well-crafted artifacts
- Integrate AI thoughtfully into your design workflow, knowing when it accelerates quality and when it doesn't, and share effective approaches with your team
Skills
- 6+ years of experience as a product designer, UX designer, or similar role, with strong visual and interaction design skills
- A track record of owning large, multi-faceted projects independently, from problem framing through delivery, with clear accountability for design quality and business outcomes
- Experience shaping what teams work on, not just how it looks: moving pods from shipping tickets to solving clearly framed problems with measurable outcomes
- Deep, flexible command of the design process, with the ability to balance speed and quality based on scope and impact
- Strong storytelling and communication skills: able to tailor your message to the audience and present work with a clear narrative
- Experience designing for complex, multi-user experiences across multiple surfaces or touchpoints
- Proficiency in Figma and prototyping tools include AI-first tools. You keep up with the latest tools and are willing to share your knowledge
- Experience designing with and contributing to a robust design system
- A detailed portfolio that showcases how you've tackled complicated, multi-stakeholder problems and the business and customer impact of your work
- Soft skills as well developed as your craft skills: you're thoughtful about how teams work together
- A sharp mind, a soft heart, and a large funny bone
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable
Benefits
- Stock options that you9ll help make worth a lot
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- A tremendous amount of responsibility and autonomy
- Wicked awesome co-workers
- Employee meal program (and many more goodies) when you9re in our office
Company Overview
EzCater is an online catering marketplace that allows individuals to order food from local caterers. It was founded in 2007, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.ezcater.com.