Note: The job is a remote job and is open to candidates in USA. MongoDB is a leading data platform company empowering customers to innovate at speed. They are seeking a Staff Technical Program Manager for Site Reliability Engineering to partner with SRE leaders and engineers to scale the platform and enhance production reliability practices.
Responsibilities
- Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time
- Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
- Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts
- Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently
Skills
- 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
- Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
- Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)
- Skilled at shaping roadmaps and managing dependencies
- Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
- Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives
- Low-ego, highly collaborative, and motivated by ownership of hard problems end to end
- Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)
- Prior experience working with or alongside SRE teams
- Background in large-scale cloud infrastructure or platform engineering
- Familiarity with MongoDB Atlas or other modern cloud database platforms
Benefits
- Equity
- Participation in the employee stock purchase program
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
- Mental health counseling
- Access to transgender-inclusive health insurance coverage
- Health benefits offerings
Company Overview
MongoDB is a global database software company offering NoSQL, cloud database, and AI-ready data platform. It was founded in 2007, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.mongodb.com.Company H1B Sponsorship
MongoDB has a track record of offering H1B sponsorships, with 15 in 2026, 153 in 2025, 149 in 2024, 133 in 2023, 79 in 2022, 51 in 2021, 30 in 2020. Please note that this does not guarantee sponsorship for this specific role.