[Remote] System Administrator (Infrastructure & Operations)

Note: The job is a remote job and is open to candidates in USA. The AES Group is a premier technology staffing and services company that delivers innovative technology solutions. They are hiring a System Administrator (Infrastructure & Operations) to maintain and enhance a global IT ecosystem, ensuring system stability and driving improvements across infrastructure and operational processes.

Responsibilities

• Administer and support Windows Server environments, Active Directory, and Group Policy
• Manage and troubleshoot Microsoft 365 (O365) including user provisioning, Exchange Online, and licensing
• Support Azure AD / Entra ID, identity access management, and hybrid environments
• Oversee patch management, system updates, and endpoint compliance
• Collaborate on VoIP systems (8x8 or similar) including configuration and issue resolution
• Assist in managing network-integrated services (DNS, DHCP, VPN, firewalls in coordination with network team)
• Support security tools such as Zscaler, Proofpoint, and endpoint protection platforms
• Maintain and optimize virtualized environments (VMware/Hyper-V)
• Participate in data center operations, backups, and disaster recovery processes
• Drive documentation and process improvement across IT operations
• Act as escalation point for Tier 2/3 issues from helpdesk

Skills

• 5+ years of experience in System Administration (Windows-focused)
• Strong experience with: Active Directory & Group Policy
• Strong experience with: Microsoft 365 / Exchange Online
• Strong experience with: Azure AD / identity management
• Experience with VoIP systems (8x8, Teams Voice, etc.)
• Familiarity with endpoint management and patching tools
• Exposure to networking fundamentals (DNS, DHCP, VLANs, VPNs)
• Experience with security platforms (Zscaler, Proofpoint, or similar)
• VMware or Hyper-V administration
• Backup solutions (Veeam or similar)
• Experience working in hybrid cloud environments
• Strong troubleshooting and root cause analysis skills
• Ability to work in a fast-paced, globally distributed environment
• Excellent communication and documentation skills

Company Overview

At The AES Group, we believe technology is most powerful when it brings people, ideas and opportunity together. It was founded in 2000, and is headquartered in Bellevue, Washington, USA, with a workforce of 51-200 employees. Its website is http://theaesgroup.com/.

Company H1B Sponsorship

The AES Group has a track record of offering H1B sponsorships, with 11 in 2025, 6 in 2024, 8 in 2023, 9 in 2022, 7 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.