Note: The job is a remote job and is open to candidates in USA. BRMi is seeking an experienced Systems Administrator / Infrastructure Support Specialist to provide operational, maintenance, and engineering support for NIH enterprise infrastructure environments. The successful candidate will manage server infrastructure and support mission-critical research and business operations.
Responsibilities
- Install, configure, maintain, and support Windows and Linux server environments
- Perform operating system upgrades, patch management, and system hardening activities
- Monitor system performance, availability, and capacity
- Troubleshoot and resolve server, application, and infrastructure-related issues
- Maintain system documentation, configurations, and operational procedures
- Support enterprise infrastructure including servers, storage, virtualization, backup, and recovery solutions
- Manage Active Directory, Group Policy, DNS, DHCP, and related enterprise services
- Support VMware, Hyper-V, or other virtualization platforms
- Monitor infrastructure health and proactively address performance concerns
- Coordinate infrastructure maintenance activities and planned outages
- Support cloud-based infrastructure environments including Microsoft Azure and AWS
- Assist with cloud migrations and modernization initiatives
- Implement infrastructure best practices for security, performance, and reliability
- Support hybrid cloud and on-premises environments
- Implement and maintain security configurations and access controls
- Support vulnerability remediation and system hardening activities
- Assist with audits, security assessments, and compliance reviews
- Ensure systems comply with NIH and federal security requirements
- Support continuous monitoring and operational security initiatives
- Respond to infrastructure incidents and service interruptions
- Perform root cause analysis and develop corrective actions
- Participate in on-call support rotations as required
- Collaborate with network, security, and application teams to resolve complex issues
- Develop and maintain technical documentation, standard operating procedures, and system diagrams
- Provide status updates and operational reports
- Document infrastructure changes and configuration updates
- Support knowledge management and process improvement initiatives
- Perform other duties as assigned
Skills
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or related field
- 5–8 years of experience administering enterprise infrastructure environments
- Experience supporting Windows Server and Linux operating systems
- Experience with Active Directory, Group Policy, DNS, DHCP, and enterprise identity services
- Experience supporting virtualization technologies such as VMware or Hyper-V
- Experience with enterprise storage, backup, and disaster recovery solutions
- Strong troubleshooting and analytical skills
- Ability to obtain and maintain a federal background investigation
- Candidates must possess the following certifications: Microsoft Certified Systems Administrator (MCSA) or equivalent Microsoft certification, VMware Certified Professional (VCP) or equivalent virtualization certification, CompTIA Security+, ITIL Foundation
- Experience supporting NIH, HHS, or other federal civilian agencies
- Experience with Microsoft Azure and/or Amazon Web Services (AWS)
- Experience supporting enterprise monitoring tools and automation platforms
- Experience with PowerShell, Python, Bash, or other scripting languages
- Experience supporting biomedical research, scientific computing, or healthcare IT environments
- Familiarity with NIST, FISMA, and federal cybersecurity requirements
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Employer-Paid Short-Term and Long-Term Disability Insurance
- 401(k)
- Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
- Educational Assistance
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