Note: The job is a remote job and is open to candidates in USA. ONE Group is a rapidly growing, venture-backed AI company that helps shape the next generation of intelligent systems. They are seeking a Talent Operations Manager to scale the human data engine behind frontier AI systems, focusing on onboarding, talent activation, and client success across AI training deployments.
Responsibilities
- Run large-cohort onboarding at scale (fast, clean, zero chaos)
- Activate and manage distributed talent pools powering AI training + data ops
- Build and maintain high-trust enterprise client relationships
- Anticipate blockers before they surface — solve with speed and clarity
- Drive customer success outcomes across ongoing AI deployments
- Publish weekly performance + milestone reports (no noise, high signal)
- Host community syncs / engagement rituals to keep operators sharp
- Partner with product + engineering to align talent ops with shifting model and client needs
- Continuously refine onboarding, QA, and retention systems using data
Skills
- Elite written communicator. Clear. Structured. Direct
- Proven operator in remote, distributed environments
- Deep ownership mindset — you don't “manage,” you own
- Comfortable leading 100+ contributors without losing signal
- Thrives in ambiguity, velocity, and constant iteration
- Data-fluent — dashboards, KPIs, performance diagnostics
- Experience in Human Data, RLHF, AI training pipelines
- Background working with enterprise AI or technical clients
- Built or scaled data ops / talent ops systems before
- Familiar with modern tooling (ATS, analytics, project ops, automation)
Benefits
- All employees are eligible for equity compensation
- Employees may also receive performance-based bonuses, dependent on role and subject to company policies
- Up to 100% reimbursement for health-insurance premiums
- Paid time off
- A 401(K) plan with a company match
- Additional benefits designed to support a high-performing, remote-first workforce
Company Overview
We’re a small group of advertising and marketing veterans who’ve ‘been there’ and ‘done that’, with over half a century of combined experience at big name agencies building major brands, primarily in the automotive and retail sectors. It was founded in 2010, and is headquartered in , with a workforce of 2-10 employees. Its website is .