Note: The job is a remote job and is open to candidates in USA. Origin is building an endpoint AI observability platform for AI-adopting organizations, aiming to maximize productivity and safety during AI adoption. They are seeking a Technical Account Manager to serve as a trusted advisor, helping customers deploy and derive value from Origin’s platform while ensuring successful onboarding and management.
Responsibilities
- Serve as the primary technical point of contact for customer accounts, ensuring successful deployment and long-term satisfaction
- Lead product demonstrations, proof-of-value engagements, and technical workshops for customers and partners
- Translate customer requirements into scalable implementation plans, coordinating with internal teams to deliver results
- Troubleshoot and resolve technical issues, leveraging internal engineering and security teams as needed
- Develop and maintain technical documentation to support customer implementations and best practices
- Act as a customer advocate by feeding insights and enhancement requests back to product and engineering teams
Skills
- 3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical role
- Solid background in endpoint security, endpoint management, or IT systems in enterprise environments
- Proven ability to explain complex security concepts to both technical and executive-level audiences
- Strong communication skills and customer-first mindset
- Self-starter who thrives in fast-paced, startup environments with minimal oversight
Benefits
- Generous healthcare
- Flexible PTO
- Home-office support
Company Overview
AI agents are already running across your organization. The ones you know about, and the ones you don’t. It was founded in 2025, and is headquartered in , with a workforce of 11 - 50. Its website is https://www.originhq.com.