Note: The job is a remote job and is open to candidates in USA. Dice is a well-established mid-sized organization operating in the aerospace manufacturing industry. They are seeking a Technical Customer Service D365 to provide technical support for D365 F&O, assist in migration projects, and collaborate with cross-functional teams to ensure system functionality.
Responsibilities
- Provide technical support for D365 F&O in a global environment spanning over 20 sites
- Assist in migration projects, specifically transitioning from AX 2012 to D365 F&O
- Collaborate with cross-functional teams to ensure seamless system integration and functionality
- Resolve technical issues and provide solutions to enhance system performance
- Conduct system testing, troubleshooting, and debugging as needed
- Document processes and provide training to end-users on D365 F&O functionalities
- Work proactively to identify potential system improvements and recommend changes
- Maintain up-to-date knowledge of D365 F&O and related technologies to provide expert guidance
Skills
- Proficiency in D365 F&O, with hands-on experience in system support and migrations
- Strong technical understanding of AX 2012 and its integration with D365 F&O
- Strong understanding of Manufacturing Execution Systems (MES)
- Strong SQL skills including a good understanding of stored procedures, functions, and views
- Problem-solving skills and the ability to troubleshoot and resolve complex technical issues
- Experience working in global environments with multiple sites
- Clear communication skills to collaborate with internal teams and external stakeholders
- Experience with a LIMS, ideally LabWare is desirable
Benefits
- Opportunity to work in a mid-sized organization.
- Fully-remote.
- Chance to gain hands-on experience with D365 F&O in a global environment.
- Collaborative team environment with opportunities for professional growth.
Company Overview
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